Computer crashing with no BSOD, no crash dump

[Microsoft Windows]

Hi everyone! I am having some issues with my PC that I am hoping someone can help me with.Error description:My PC has been randomly freezing during use. When it freezes, the screen remains frozen with whatever was last displayed on the screen. Using the keys or mouse creates no responses. It remains like this until I manually shut down the PC with the power button.Although I mainly use the PC for gaming, the crash has very rarely happened while gaming. Most times, it has happened while sitting idle at the desktop for a short period of time or while using chrome/file explorer/ other lightweight

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