A
AndrewGarrison
Guest
Hello,
So this is a problem that I've had for a few years now, but today it was happening way too often. When running any game even remotely graphically intense (Destiny 2 on low graphic settings, FFXIV, Genshin Impact to name a few), my computer will at random freeze for 1-10 seconds, go to a random color(s) screen with audio corruption for a few seconds, then restarts. It can happen while loading into playable areas of the game, and it can happen after 3+ hours of gameplay, and then it might not happen for 2 weeks. I have only had one area in FFXIV cause it to consistently crash, otherwise there is no consistency to these crashes. Today I had several crashes in Destiny 2 at random points in the first Beyond Light expansion mission and immediately upon loading into gameplay of Genshin Impact. I have been mainly playing Old School Runescape for the past month using Runelite so that the GPU helps the game run better, and this never caused a crash. It was also not running during any of the crashes today.
The biggest part of the frustration is that there is no BSOD, dump files, nor any kind of error message when this happens. I quite literally have no idea what is causing these freezes to happen. There's a few Distributed COM warnings in event viewer when these crashes happen (event ID 10016), but multiple other Microsoft sources say that these are not a cause for any issue and are meant to be there.
I'm here asking how I can get any information out of these crashes so that maybe I can start to solve what is wrong. Dump files are on, but none get created ever (Dump file creation failed due to error during dump creation. Event ID 161).
This is an MSI GT62VR Dominator Pro laptop running Windows 10 and the only peripherals are a Logitech G700s wireless mouse and Razer Wolverine controller. It's not overheating nor do I have anything overclocked, I ran a Windows check on my RAM today which came back clean, Windows and graphic drivers are up to date (this has been happening for all versions of both btw).
Any help is appreciated, because I am at a loss of where to continue fixing this now after dealing with this for 3 years
Continue reading...
So this is a problem that I've had for a few years now, but today it was happening way too often. When running any game even remotely graphically intense (Destiny 2 on low graphic settings, FFXIV, Genshin Impact to name a few), my computer will at random freeze for 1-10 seconds, go to a random color(s) screen with audio corruption for a few seconds, then restarts. It can happen while loading into playable areas of the game, and it can happen after 3+ hours of gameplay, and then it might not happen for 2 weeks. I have only had one area in FFXIV cause it to consistently crash, otherwise there is no consistency to these crashes. Today I had several crashes in Destiny 2 at random points in the first Beyond Light expansion mission and immediately upon loading into gameplay of Genshin Impact. I have been mainly playing Old School Runescape for the past month using Runelite so that the GPU helps the game run better, and this never caused a crash. It was also not running during any of the crashes today.
The biggest part of the frustration is that there is no BSOD, dump files, nor any kind of error message when this happens. I quite literally have no idea what is causing these freezes to happen. There's a few Distributed COM warnings in event viewer when these crashes happen (event ID 10016), but multiple other Microsoft sources say that these are not a cause for any issue and are meant to be there.
I'm here asking how I can get any information out of these crashes so that maybe I can start to solve what is wrong. Dump files are on, but none get created ever (Dump file creation failed due to error during dump creation. Event ID 161).
This is an MSI GT62VR Dominator Pro laptop running Windows 10 and the only peripherals are a Logitech G700s wireless mouse and Razer Wolverine controller. It's not overheating nor do I have anything overclocked, I ran a Windows check on my RAM today which came back clean, Windows and graphic drivers are up to date (this has been happening for all versions of both btw).
Any help is appreciated, because I am at a loss of where to continue fixing this now after dealing with this for 3 years
Continue reading...