N
neek41
Guest
Hi everyone, I've owned a gaming pc for a little over a year now (ill have the specs below), and since the previous windows update (I think I installed it on 9/5), my computer (once or twice a day so far) freezes up until I have to hold the power button down to turn it off. Either I would notice because my game would freeze, or my clock on the bottom right would freeze. I'm able to move my mouse around and hover over the taskbar (including the clock), but it would slowly become more unresponsive to my clicks and my mouse hovering over until my computer completely freezes up. I've been able to catch it in time to reset it through ctrl+alt+delete without having to restart it, but this happens at least a few times a day since I first experienced a crash around 9/8 i believe.
Here are my specs:
MSI B450 TOMAHAWK Motherboard
AMD Ryzen 5 2600 CPU
NVIDIA Geforce GTX 1660 Ti MSI VENTUS XS 6G OC
Intel 660p 1TB SSD
16 GB of RAM
I have performed a sfc /scannow and a memory test with no issues found. I've updated my GPU drivers to the latest one and the freezing still occurred. After I did some digging and help with troubleshooting from other guides (I'm not super tech saavy), i checked with the reliability monitor and I found these codes from the last two times I experienced the freezing again.
1st One:
Problem Event Name: LiveKernelEvent
Code: 117
Parameter 1: ffff8c071f2da460
Parameter 2: fffff8017e7a4a30
Parameter 3: 0
Parameter 4: 4b0
OS version: 10_0_19041
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19041.2.0.0.768.101
Locale ID: 1033
2nd One:
Problem Event Name: LiveKernelEvent
Code: 117
Parameter 1: ffff990a186a4460
Parameter 2: fffff800236ad740
Parameter 3: 0
Parameter 4: 2600
OS version: 10_0_19041
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19041.2.0.0.768.101
Locale ID: 1033
Any help here would be greatly appreciated, I've heard reverting back to the previous update would help, but I would prefer not to do that unless I have to. I'm not sure what this error means but I'm guessing it's probably related to the freezing I've been experiencing. My computer hasn't frozen/crashed at all since I bought it a year ago until this previous update. If anything I'm hoping the next update might fix it as well.
Thanks again for any help.
Continue reading...
Here are my specs:
MSI B450 TOMAHAWK Motherboard
AMD Ryzen 5 2600 CPU
NVIDIA Geforce GTX 1660 Ti MSI VENTUS XS 6G OC
Intel 660p 1TB SSD
16 GB of RAM
I have performed a sfc /scannow and a memory test with no issues found. I've updated my GPU drivers to the latest one and the freezing still occurred. After I did some digging and help with troubleshooting from other guides (I'm not super tech saavy), i checked with the reliability monitor and I found these codes from the last two times I experienced the freezing again.
1st One:
Problem Event Name: LiveKernelEvent
Code: 117
Parameter 1: ffff8c071f2da460
Parameter 2: fffff8017e7a4a30
Parameter 3: 0
Parameter 4: 4b0
OS version: 10_0_19041
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19041.2.0.0.768.101
Locale ID: 1033
2nd One:
Problem Event Name: LiveKernelEvent
Code: 117
Parameter 1: ffff990a186a4460
Parameter 2: fffff800236ad740
Parameter 3: 0
Parameter 4: 2600
OS version: 10_0_19041
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19041.2.0.0.768.101
Locale ID: 1033
Any help here would be greatly appreciated, I've heard reverting back to the previous update would help, but I would prefer not to do that unless I have to. I'm not sure what this error means but I'm guessing it's probably related to the freezing I've been experiencing. My computer hasn't frozen/crashed at all since I bought it a year ago until this previous update. If anything I'm hoping the next update might fix it as well.
Thanks again for any help.
Continue reading...