computer broken; black screen normal startup, safe mode freezing

[ADC2009]

i have been trying to fix this since this morning. on a normal startup, all of a sudden my pc boots to a black screen. didn’t do anything weird prior to this. it says first something like “automatic repair” then “diagnosing your pc” to an endless loop. i decided i wanted to reset it. i try to boot up safe mode with f11 and selections work the first few times but then once i hit advanced options and anything else it freezes. help! this image was me going to troubleshoot>reset and trying to press keep my files. when i click it, it freezes up. help

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