Completely reset laptop smooth but very slow at the same time

[Microsoft Windows]

Hello, so recently a family member landed me a laptop its maybe a few years old.It runs very smoothly but time to time the laptop is very slow and freeze every few minutes, even when starting up the laptop its very slow it's takes 1 minutesor 2 to startup, then once my pin is put it the screen goes black and then it takes a while for the background and taskbar to load.I've tried updating everything new updates and geforce experience device updates too and ever reset the laptop completely fresh and new but nothing seems to work I've cleaned the dust out aswell and nothing so i would like to kno

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