Code 8007007B message when I try to update

  • Thread starter Thread starter ernieernie
  • Start date Start date
E

ernieernie

Guest
Windows Vista on my new computer downloads updates every day but every day it
fails to install them, giving me the error code 8007007B
If downloads won't work on a new computer, what chance is there when it gets
old?
Help!
Ernieernie
 
How to rename the SoftwareDistribution folder in Vista -
1. Stop the Windows Update service (make sure you are logged on as an Administrator)

Start button || Control Panel ||System and Maintenance ||Administrative Tools
Double-click Services
(Provide the Administrator password or confirmation if prompted to do so.)
Right-click the Windows Update service and click Stop.

2. Click Start, type %windir% in the Start Search box, and then press ENTER.

Locate and rename the SoftwareDistribution folder.

3. Start the Windows Update service

Start button || Control Panel ||System and Maintenance ||Administrative Tools
Double-click Services
(Provide the Administrator password or confirmation if prompted to do so.)
Right-click the Windows Update service and click Start.

This procedure will erase your history on the Windows Update Site. Not important.

You can check which updates are installed on your computer by -

Start button || Control Panel || Programs
Under Programs and Features - click View installed updates.

Try WU again - some have to reboot first.


--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"ernieernie" <ernieernie@discussions.microsoft.com> wrote in message
news:6A4B764D-4EDD-4551-83FF-F8A0F85CD12E@microsoft.com...
| Windows Vista on my new computer downloads updates every day but every day it
| fails to install them, giving me the error code 8007007B
| If downloads won't work on a new computer, what chance is there when it gets
| old?
| Help!
| Ernieernie
 
I followed these steps and did both without (first) and with (second time) a
restart. It didn't resolve the problem. I'm getting this error trying to
install the latest Windows Media Update #KB929399. Does anyone know how to
get past this error message other than the process stated below?

Thanks for your help.



"TaurArian [MS-MVP]" wrote:

> How to rename the SoftwareDistribution folder in Vista -
> 1. Stop the Windows Update service (make sure you are logged on as an Administrator)
>
> Start button || Control Panel ||System and Maintenance ||Administrative Tools
> Double-click Services
> (Provide the Administrator password or confirmation if prompted to do so.)
> Right-click the Windows Update service and click Stop.
>
> 2. Click Start, type %windir% in the Start Search box, and then press ENTER.
>
> Locate and rename the SoftwareDistribution folder.
>
> 3. Start the Windows Update service
>
> Start button || Control Panel ||System and Maintenance ||Administrative Tools
> Double-click Services
> (Provide the Administrator password or confirmation if prompted to do so.)
> Right-click the Windows Update service and click Start.
>
> This procedure will erase your history on the Windows Update Site. Not important.
>
> You can check which updates are installed on your computer by -
>
> Start button || Control Panel || Programs
> Under Programs and Features - click View installed updates.
>
> Try WU again - some have to reboot first.
>
>
> --
> ====================================
> TaurArian [MS-MVP] 2005-2008 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Defending your machine: http://defendingyourmachine2.blogspot.com/
> http://taurarian.mvps.org/index.htm
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "ernieernie" <ernieernie@discussions.microsoft.com> wrote in message
> news:6A4B764D-4EDD-4551-83FF-F8A0F85CD12E@microsoft.com...
> | Windows Vista on my new computer downloads updates every day but every day it
> | fails to install them, giving me the error code 8007007B
> | If downloads won't work on a new computer, what chance is there when it gets
> | old?
> | Help!
> | Ernieernie
>
>
>
 
Having just come off a two-week stint with Microsoft Customer Service via
e-mail with no satisfaction in resolving a different problem, I have a very
bad taste in my mouth regarding "pat" answers to questions. Had you actually
READ my post, you would see that the first thing I said was that I just tried
this suggestion...twice...and it didin't work. I was looking for a different
"pat" answer, I guess. Why is it you guys can't actually use your own brain
to provide responses...or is that what this is? If so, I may never get this
"important" update installed.

Please respond only if you really think you can help. Thank you.

"Debbie" wrote:

> I followed these steps and did both without (first) and with (second time) a
> restart. It didn't resolve the problem. I'm getting this error trying to
> install the latest Windows Media Update #KB929399. Does anyone know how to
> get past this error message other than the process stated below?
>
> Thanks for your help.
>
>
>
> "TaurArian [MS-MVP]" wrote:
>
> > How to rename the SoftwareDistribution folder in Vista -
> > 1. Stop the Windows Update service (make sure you are logged on as an Administrator)
> >
> > Start button || Control Panel ||System and Maintenance ||Administrative Tools
> > Double-click Services
> > (Provide the Administrator password or confirmation if prompted to do so.)
> > Right-click the Windows Update service and click Stop.
> >
> > 2. Click Start, type %windir% in the Start Search box, and then press ENTER.
> >
> > Locate and rename the SoftwareDistribution folder.
> >
> > 3. Start the Windows Update service
> >
> > Start button || Control Panel ||System and Maintenance ||Administrative Tools
> > Double-click Services
> > (Provide the Administrator password or confirmation if prompted to do so.)
> > Right-click the Windows Update service and click Start.
> >
> > This procedure will erase your history on the Windows Update Site. Not important.
> >
> > You can check which updates are installed on your computer by -
> >
> > Start button || Control Panel || Programs
> > Under Programs and Features - click View installed updates.
> >
> > Try WU again - some have to reboot first.
> >
> >
> > --
> > ====================================
> > TaurArian [MS-MVP] 2005-2008 - Australia
> > ====================================
> > How to make a good post: http://www.dts-l.org/goodpost.htm
> > Defending your machine: http://defendingyourmachine2.blogspot.com/
> > http://taurarian.mvps.org/index.htm
> >
> > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
> >
> >
> > "ernieernie" <ernieernie@discussions.microsoft.com> wrote in message
> > news:6A4B764D-4EDD-4551-83FF-F8A0F85CD12E@microsoft.com...
> > | Windows Vista on my new computer downloads updates every day but every day it
> > | fails to install them, giving me the error code 8007007B
> > | If downloads won't work on a new computer, what chance is there when it gets
> > | old?
> > | Help!
> > | Ernieernie
> >
> >
> >
 
"ernieernie" <ernieernie@discussions.microsoft.com> wrote in message
news:6A4B764D-4EDD-4551-83FF-F8A0F85CD12E@microsoft.com...
> Windows Vista on my new computer downloads updates every day but every day it
> fails to install them, giving me the error code 8007007B
> If downloads won't work on a new computer, what chance is there when it gets
> old?
> Help!


Details?

<cmd_output>
F:\WINDOWS>set /a c = 0x7b
123
F:\WINDOWS>net helpmsg %c%

The filename, directory name, or volume label syntax is incorrect.
</cmd_output>


If that's what the code means, there could be lots of things which
would cause it.

Codes by themselves are almost useless as diagnostics.
The context of the code in the other diagnostics logs is what
would help you understand your symptom better.


Good luck

Robert Aldwinckle
---
 
"ernieernie" wrote:

> Windows Vista on my new computer downloads updates every day but every day it
> fails to install them, giving me the error code 8007007B
> If downloads won't work on a new computer, what chance is there when it gets
> old?
> Help!
> Ernieernie
 
"ernieernie" wrote:

> Windows Vista on my new computer downloads updates every day but every day it
> fails to install them, giving me the error code 8007007B
> If downloads won't work on a new computer, what chance is there when it gets
> old?
> Help!
> Ernieernie




I too am running into this problem and have followed the instructions to the
tee, but am still getting Windows cannot check for updates error and when I
do try to check for updates it wants to first install an update for Windows
update. After running the update for the update an error code comes up
saying Error(s) found:

Code 8007007B.



HELPPPPPPPPPPP
 
Rename the SoftwareDistribution folder

Click Start, Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.

Rename the "SoftwareDistribution" folder:
a. Click Start, click Run, type %systemroot%, and then click OK.
b. Right-click the SoftwareDistribution folder, and then click Rename.
c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.

Click Start. Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.

You'll lose the history but not important.

Now download and install the new WU client -

From MVP Mowgreen -

..............................Save it, do NOT run it. When the download is complete close
the browser. Now run WindowsUpdateAgent30-x86.exe
IF a message appears stating that the Update Agent is already installed, then go to Start
> Run > click the Browse button
Navigate to where WindowsUpdateAgent30-x86.exe was saved and click once on it
Click the Open button
In the Open: line, click once on WindowsUpdateAgent30-x86.exe
It should now be highlighted in blue
Click once after the last quotation mark "
Push the Space Bar on the keyboard and enter /wuforce
The entry should now look like this

"C:\<locationoffile>\WindowsUpdateAgent30-x86.exe" /wuforce

Note the space after the last quotation mark and the /

Click OK or press Enter
Then download, save, close the browser, and install KB927891
NOTE: KB927891 is NOT supported nor intended for Vista

End Quote from Mowgreen

WU Client 3.0 - Windows Update Agent:
http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe

or for the 64 bit version
http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x64.exe


--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"telecomtech" <telecomtech@discussions.microsoft.com> wrote in message
news:188A29BE-A110-4154-8115-5730591F7532@microsoft.com...
|
|
| "ernieernie" wrote:
|
| > Windows Vista on my new computer downloads updates every day but every day it
| > fails to install them, giving me the error code 8007007B
| > If downloads won't work on a new computer, what chance is there when it gets
| > old?
| > Help!
| > Ernieernie
|
|
|
|
| I too am running into this problem and have followed the instructions to the
| tee, but am still getting Windows cannot check for updates error and when I
| do try to check for updates it wants to first install an update for Windows
| update. After running the update for the update an error code comes up
| saying Error(s) found:
|
| Code 8007007B.
|
|
|
| HELPPPPPPPPPPP
 
Hi there, I am having the same problem...However I followed the instructions
to rename the file, and rebotted, and still havwe the same issue...now
what?????

Aijaree

"TaurArian [MS-MVP]" wrote:

> Rename the SoftwareDistribution folder
>
> Click Start, Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Stop.
> Stopping the service will take a moment.
>
> Rename the "SoftwareDistribution" folder:
> a. Click Start, click Run, type %systemroot%, and then click OK.
> b. Right-click the SoftwareDistribution folder, and then click Rename.
> c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.
>
> Click Start. Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Start.
> Starting the service will take a moment.
>
> You'll lose the history but not important.
>
> Now download and install the new WU client -
>
> From MVP Mowgreen -
>
> ..............................Save it, do NOT run it. When the download is complete close
> the browser. Now run WindowsUpdateAgent30-x86.exe
> IF a message appears stating that the Update Agent is already installed, then go to Start
> > Run > click the Browse button
> Navigate to where WindowsUpdateAgent30-x86.exe was saved and click once on it
> Click the Open button
> In the Open: line, click once on WindowsUpdateAgent30-x86.exe
> It should now be highlighted in blue
> Click once after the last quotation mark "
> Push the Space Bar on the keyboard and enter /wuforce
> The entry should now look like this
>
> "C:\<locationoffile>\WindowsUpdateAgent30-x86.exe" /wuforce
>
> Note the space after the last quotation mark and the /
>
> Click OK or press Enter
> Then download, save, close the browser, and install KB927891
> NOTE: KB927891 is NOT supported nor intended for Vista
>
> End Quote from Mowgreen
>
> WU Client 3.0 - Windows Update Agent:
> http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe
>
> or for the 64 bit version
> http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x64.exe
>
>
> --
> ====================================
> TaurArian [MS-MVP] 2005-2008 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Defending your machine: http://defendingyourmachine2.blogspot.com/
> http://taurarian.mvps.org/index.htm
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "telecomtech" <telecomtech@discussions.microsoft.com> wrote in message
> news:188A29BE-A110-4154-8115-5730591F7532@microsoft.com...
> |
> |
> | "ernieernie" wrote:
> |
> | > Windows Vista on my new computer downloads updates every day but every day it
> | > fails to install them, giving me the error code 8007007B
> | > If downloads won't work on a new computer, what chance is there when it gets
> | > old?
> | > Help!
> | > Ernieernie
> |
> |
> |
> |
> | I too am running into this problem and have followed the instructions to the
> | tee, but am still getting Windows cannot check for updates error and when I
> | do try to check for updates it wants to first install an update for Windows
> | update. After running the update for the update an error code comes up
> | saying Error(s) found:
> |
> | Code 8007007B.
> |
> |
> |
> | HELPPPPPPPPPPP
>
>
>
 
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