W
waldon_
Guest
I recently added two new child accounts to my Microsoft family. One of the child accounts is currently locked. When attempting to sign in, it prompts for phone verification. As the account holder is a child, they do not have their own phone. I've tried using my phone number, but the system states this isn't a valid verification method. I'm unable to find any other options to unlock the account. Could you please assist me in resolving this issue?
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