Charges in Error

[Jane Hardin]

9-3-24 I discovered a $64.19 charge on mybank account from Microsoft. When I try to leave a message through your INVESTIGATE method, it is not accepted. My bank has already pulled my debit card. I have looked through everything possible that I am aware of. I know I didnot charge $64.19 at Microsoft. What do I need to do to get a refund on my bank account, or a check in the mail, as my bank has pulled my card. Jane Hardin

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