Changing POP email address in Outlook

  • Thread starter Thread starter Helen Singer
  • Start date Start date
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Helen Singer

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I am not a techie at all but have an issue maybe someone can help with?

I heard that people were getting spam messages from me so changed my bt internet login with BT.

In Outlook I use a Pop account.

I keep trying to change the same email address in Outlook (I can get to the correct screen.)

But when I try to send/receive emails the pop up box keeps prompting for the password and will only let me type in the old one.

I have deleted the accounts in the Credential Manager from the Control Panel.

I have wasted days on this and very frustrated!

If anyone can help I would be very grateful.

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