changed account full name, now shortcuts and files missing

[Windows 10]

went into my Microsoft account. made the name as a joke a while ago and wanted it to be my actual name. edited it to something else, now all my **** is gone. tried to change it back and still gone. tried to call support, unhelpful, they redirect me to website because they think i have account issues and won't let me call again.i don't have any restore points or backup. how do i fix this or contact a real person on support?

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