Change primary profile e-mail address

  • Thread starter Thread starter PaulThaxton
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PaulThaxton

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I need to change my primary profile e-mail address on my Microsoft account. I no longer have access to the e-mail address associated with my Microsoft account. I have added my new Outlook e-mail address to the account; however, when I try to make it my primary login address I get a message "this address is already associated with the account. I don't get an option to make it my primary login e-mail address. Therefore, when Microsoft tries to send my access codes, they try to send it to my old address.Windows 10 system using Microsoft 365

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