Cd/DVD Drive is not recognized on my windows 10 PC.

[RienWeststrate]

Hi, I've been having trouble viewing, and playing cd's or DVD's on my windows 10 computer. The drive show up in my file explorer as a Cd /DVD drive. I have checked all the software for this. Have un installed it and reboot my system but it still the same problem. When I click on it , it tells me to insert a CD or DVD and it does nothing. So I ordered an external DVD optical drive and connected it to my USB port and the same thing happens. I have updated all the windows software so it is not an issue and in my boot drive is is recognized as well.So I just tried to install an new program KM

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