Can't upgrade to Windows 10 1909 due to bad I2C HID driver (0xC1900101 0x30018)

[Kevin88888]

When I try to upgrade my laptop from Windows 10 Pro 1809 to Windows 10 Pro 1909, the upgrade blue-screens about halfway through installation and is rolled back. The error codes indicate that the upgrade is failing due to a driver error: 0xC1900101 0x30018


I've run SetupDiag and it produces this output:

Error: Found a device installation failure during device install phase.
Device Installation failure detected!
Device Description: I2C HID Device
HardwareId: ACPI\PNP0C50
Inf Name: hidi2c.inf
Driver Version: 10.0.18362.1​

As far as I can tell that driver is a default Windows driver. I don't see any way to upgrade it. How can I resolve this issue and upgrade to 1909?


Steps I have already tried, and haven't helped:

• Install latest drivers from laptop manufacturer
• Install all available updates and drivers from Windows Updates
• Install latest GPU drivers.
• sfc /scannow (no issues detected)
• DISM /Online /Cleanup-Image /RestoreHealth (no issues detected)
• Uninstall I2C HID Device before upgrading
• Clear Windows Updates cache, stop and restart BITS and Updates services.
• Upgrade to 1909 through Windows Updates
• Upgrade to 1909 using Windows 10 Upgrade Assistant
• In-place upgrade using Windows 10 Pro ISO created with Windows 10 Media Creation Tool

There are no peripherals connected to my laptop. I am only using Windows Defender for anti-virus, no other AV software.

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