Can't uninstall Office 365.

  • Thread starter Thread starter Kaspars_
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Kaspars_

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We have O365 Business edition (en-us and lv-lv) installed which I need to remove

I have in my SCCM 2012 R2 Package ODT setup.exe file and uninstall.xml

setup.exe /configure uninstall.xml

<Configuration>
<remove ALL="TRUE" />
<Display Level="None" AcceptEULA="TRUE" />
<Logging Name="OfficeRemoval.log" Path="%temp%" />
</Configuration>

I see that package installed successfully but Program and Features show that Office 365 is in place and no log file created.

I see in Windows\temp different log file name and there is some info, which do not give me any useful info.

Start processing idle queue job
{"ScopeAction": "Start", "ScopeName": "Mso::Telemetry::RuleManager::LoadXmlRules", "ScopeInstance": 2, "ScopeParentInstance": 0, "TopActivityInstance": 2} 070E8D26-2B4B-41F5-BF93-1132D3762DE9
OTele_ETW_TDC_LoadingRulesStarted {"ETW_EventId": 119, "ETW_Keywords": 4} 070E8D26-2B4B-41F5-BF93-1132D3762DE9
::InitLogging {"MachineId": "905dd1e054e5ee45b89324498bb6224b", "SessionID": "1c84a07c-d69e-4257-8c7e-9a0df5990080", "GeoID": 140, "Ver": "0.0.0.0", "C2RClientVer": "0.0.0.0", "ContextData": "{'ModulePath':'C:\\WINDOWS\\ccmcache\\a\\setup.exe','CommandLine':'/configure uninstall.xml','Bitness':'32','IntegrityLevel':'0x4000','SecuritySessionId':'0','ExeVer':'16.0.6612.6353','ProcessType':'ODT'}"}
::InitLogging {"MachineId": "905dd1e054e5ee45b89324498bb6224b", "SessionID": "1c84a07c-d69e-4257-8c7e-9a0df5990080", "GeoID": 140, "Ver": "0.0.0.0", "C2RClientVer": "0.0.0.0", "ContextData": "{'OSVersion':'6.1','SP':'0','ProductType:'0','ProcessorArch':'9','Locale':'1062'}"}
Args::ParseArgument: Parsing commandline.
Args::Load: Have Admin scenario
Args::GetNextArgument: Next argument: /configure Args::GetNextArgument: Next argument: uninstall.xml Args::GetConfigFile: config file: uninstall.xml Args::Load: product release id: none culture: en-us TrySetUserRegistry::TrySetAttemptGetKey: Setting Attempt Get Key for none TrySetUserRegistry::TrySetLicenseTokenOrKey {"MachineId": "905dd1e054e5ee45b89324498bb6224b", "SessionID": "1c84a07c-d69e-4257-8c7e-9a0df5990080", "GeoID": 140, "Ver": "0.0.0.0", "C2RClientVer": "0.0.0.0", "ContextData": "No key or token found for none"} HandleCommandLineAction::HandleStateAction: Not OOD scenario nor showing ODT help, check for elevation. TryGetElevation::HandleStateAction: Already running from elevated context. HandleCommandLineAction::HandleStateAction: Starting Admin tool scenario. HandleCommandLineAction::HandleStateAction: Start installation with configuration file: uninstall.xml Configuration::Load: Using config file: uninstall.xml ConfigFile::ParseAttribute: Value of Level: None ConfigFile::ParseAttribute: Value of AcceptEULA: TRUE ConfigFile::ParseAttribute: Value of Path: %temp% CabManager::DetermineCabName: Type:0, Platform:x86, Version:, Culture: -> v32.cab CabManager::DetermineCabName: Type:0, Platform:x86, Version:, Culture: -> v32.cab CabManager::DetermineCabName: Type:0, Platform:x86, Version:, Culture: -> v32.cab BaseConfigure::TryGetConfiguration: EULA's have been accepted. BootstrapperContext::UpdateSplashScreen: UI has been disabled. AdminConfigure::HandleStateAction: No product changes. Configuring an Update settings scenario. ConfigureUpdatesSettings::HandleStateAction: Installation path is: C:\Program Files\Common Files\Microsoft Shared\ClickToRun ConfigureUpdatesSettings::HandleStateAction: Have Office ClickToRun Client. ConfigureUpdatesSettings::HandleStateAction: Updating configuration settings. ConfigureUpdatesSettings::HandleStateAction: Completed settings updates. ExitBootStateMachine::HandleStateAction: Bootstrapper workflow exiting with result: 0x0 AdminBootstrapper::Main {"MachineId": "905dd1e054e5ee45b89324498bb6224b", "SessionID": "1c84a07c-d69e-4257-8c7e-9a0df5990080", "GeoID": 140, "Ver": "0.0.0.0", "C2RClientVer": "0.0.0.0", "ContextData": "AdminBootstrapper::Main: Installation came back with 0."} Call to GetPackageVersionToReport failed. {"SH_ErrorCode": -2147467259} MsoGetRemoteHostNetworkStatusWithUrlType failed {"RemoteHost": "https://nexus.officeapps.live.com"}

How to uninstall O365 completely from system?

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