"Can't sign into your account"

  • Thread starter Thread starter Oduval Overon
  • Start date Start date
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Oduval Overon

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Today when I turned on my HP Envy laptop, everything seemed normal until I attempted to sign in. First it took longer than usual for it to load with a "preparing Windows" message being displayed. Then when it finally loaded, I was met with an error message that said "Could not login to account". I've tried restarting the laptop but I'm still met with the same issue. I can still access the files I have on my account by going to file explorer>this pc>users so it appears everything is still here. It just seems like Microsoft is having trouble loading my profile on start up. Any idea what t

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