Can’t set up my Hotmail account on authenticator - as keeps asking to approve code on Authenticator which doesn’t have the account

  • Thread starter Thread starter Justine Stafford
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Justine Stafford

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I am trying to reset my Hotmail account password but taking me to the Authenticator (which doesn’t have e this account showing up). When I try to set up my account on the Authenticator it asks me to go to the Authenticator to approve the code - which I can’t do as the account isn’t showing up. Feels like I am going round in circles.

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