Can't remove "Send Sign-in Notification" from Account Security

  • Thread starter Thread starter Wayne Walton
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Wayne Walton

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I have a passwordless Microsoft account that I use 2-factor to authenticate with. However, my old phone died. I've been trying to get up Authenticator on my new phone, but Account Security keeps assuming I'm using my old phone. I get no notification messages to my new phone, and when I try to remove the app, I just get this message. This seems like something I need Microsoft support for, but I can't find official support anywhere in account security. So I'm hoping someone here has dealt with this before, and how to fix this problem so I can use the authenticator on my new phone.

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