Can't print docs.

  • Thread starter Thread starter Cy
  • Start date Start date
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Cy

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I have XP with service pack 3 on my system. I do not use my H.P. printer

model C4600 often but I do know that it did work. When I tried to print a

word doc all that happens it the paper goes through the printer but No print

on it: same for note pad and word pad. It will print my emails and a page

from the internet Explorer. I have dumped the printer program and got the

latest version and loaded that in but still no luck. The printer test page

works too.

I know very little about this kind of stuff so any help would be great.
 
Contact HP Support.



"Cy" wrote in message

news:3971FB67-195A-4891-938A-3B4B43A08865@microsoft.com...

:I have XP with service pack 3 on my system. I do not use my H.P. printer

: model C4600 often but I do know that it did work. When I tried to print a

: word doc all that happens it the paper goes through the printer but No

print

: on it: same for note pad and word pad. It will print my emails and a page

: from the internet Explorer. I have dumped the printer program and got the

: latest version and loaded that in but still no luck. The printer test page

: works too.

: I know very little about this kind of stuff so any help would be great.
 
Cy wrote:

> I have XP with service pack 3 on my system. I do not use my H.P. printer

> model C4600 often but I do know that it did work. When I tried to print a

> word doc all that happens it the paper goes through the printer but No print

> on it: same for note pad and word pad. It will print my emails and a page

> from the internet Explorer. I have dumped the printer program and got the

> latest version and loaded that in but still no luck. The printer test page

> works too.

> I know very little about this kind of stuff so any help would be great.



If "Print Test Page" works, as well as printing from *some* applications

(Internet Explorer), you're not likely to get much help from HP.



What do you mean by "I have dumped the printer program and got the

latest version and loaded that in"? Please be as specific and detailed

as possible.



Do you have other printers? If so, can you successfully print from Word,

WordPad, or Notepad to those printers?



--

Lem



Apollo 11 - 40 years ago:

http://www.nasa.gov/mission_pages/apollo/40th/index.html
 
Lem wrote:

> Cy wrote:

>> I have XP with service pack 3 on my system. I do not use my H.P.

>> printer model C4600 often but I do know that it did work. When I tried

>> to print a word doc all that happens it the paper goes through the

>> printer but No print on it: same for note pad and word pad. It will

>> print my emails and a page from the internet Explorer. I have dumped

>> the printer program and got the latest version and loaded that in but

>> still no luck. The printer test page works too.

>> I know very little about this kind of stuff so any help would be great.

>

> If "Print Test Page" works, as well as printing from *some* applications

> (Internet Explorer), you're not likely to get much help from HP.

>

> What do you mean by "I have dumped the printer program and got the

> latest version and loaded that in"? Please be as specific and detailed

> as possible.

>

> Do you have other printers? If so, can you successfully print from Word,

> WordPad, or Notepad to those printers?

>



Also try the following (while logged in as a user with "computer

administrator" privileges):



Control Panel > System

Click the "Advanced" tab

In the "Performance" section, click "Settings"

Click the "Data Execution Prevention" tab

Ensure that the top radio button is selected ("Turn on DEP for essential

Windows programs and services only") and OK your way out.





--

Lem



Apollo 11 - 40 years ago:

http://www.nasa.gov/mission_pages/apollo/40th/index.html
 
"Lem" wrote:



> Lem wrote:

> > Cy wrote:

> >> I have XP with service pack 3 on my system. I do not use my H.P.

> >> printer model C4600 often but I do know that it did work. When I tried

> >> to print a word doc all that happens it the paper goes through the

> >> printer but No print on it: same for note pad and word pad. It will

> >> print my emails and a page from the internet Explorer. I have dumped

> >> the printer program and got the latest version and loaded that in but

> >> still no luck. The printer test page works too.

> >> I know very little about this kind of stuff so any help would be great.

> >

> > If "Print Test Page" works, as well as printing from *some* applications

> > (Internet Explorer), you're not likely to get much help from HP.

> >

> > What do you mean by "I have dumped the printer program and got the

> > latest version and loaded that in"? Please be as specific and detailed

> > as possible.

> >

> > Do you have other printers? If so, can you successfully print from Word,

> > WordPad, or Notepad to those printers?

> >

>

> Also try the following (while logged in as a user with "computer

> administrator" privileges):

>

> Control Panel > System

> Click the "Advanced" tab

> In the "Performance" section, click "Settings"

> Click the "Data Execution Prevention" tab

> Ensure that the top radio button is selected ("Turn on DEP for essential

> Windows programs and services only") and OK your way out.

>

>

> --

> Lem

>

> Apollo 11 - 40 years ago:

> http://www.nasa.gov/mission_pages/apollo/40th/index.html

> .

> Thanks for the help. I don't know what I did but I can now print Word docs..so I guess all is well with the world again.......Cy
 
Cy wrote:

>

> "Lem" wrote:

>

>> Lem wrote:

>>> Cy wrote:

>>>> I have XP with service pack 3 on my system. I do not use my H.P.

>>>> printer model C4600 often but I do know that it did work. When I tried

>>>> to print a word doc all that happens it the paper goes through the

>>>> printer but No print on it: same for note pad and word pad. It will

>>>> print my emails and a page from the internet Explorer. I have dumped

>>>> the printer program and got the latest version and loaded that in but

>>>> still no luck. The printer test page works too.

>>>> I know very little about this kind of stuff so any help would be great.

>>> If "Print Test Page" works, as well as printing from *some* applications

>>> (Internet Explorer), you're not likely to get much help from HP.

>>>

>>> What do you mean by "I have dumped the printer program and got the

>>> latest version and loaded that in"? Please be as specific and detailed

>>> as possible.

>>>

>>> Do you have other printers? If so, can you successfully print from Word,

>>> WordPad, or Notepad to those printers?

>>>

>> Also try the following (while logged in as a user with "computer

>> administrator" privileges):

>>

>> Control Panel > System

>> Click the "Advanced" tab

>> In the "Performance" section, click "Settings"

>> Click the "Data Execution Prevention" tab

>> Ensure that the top radio button is selected ("Turn on DEP for essential

>> Windows programs and services only") and OK your way out.

>>

>>

>> --

>> Lem

>>

>> Apollo 11 - 40 years ago:

>> http://www.nasa.gov/mission_pages/apollo/40th/index.html

>> .

>> Thanks for the help. I don't know what I did but I can now print Word docs..so I guess all is well with the world again.......Cy



You're welcome ... I think.

--

Lem



Apollo 11 - 40 years ago:

http://www.nasa.gov/mission_pages/apollo/40th/index.html
 
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