Cant open web page

[Grandad]

I can ping a web site, Google for example, but cannot open a web page, can

anyone suggest what might be wrong please.

Thanks

Grandad

 

[R. McCarty]

Does the browser display an error message or just simply not render

the page ? What security software do you use on the PC ? It's a good

idea to have more than a single browser. This way you can verify if an

issue is browser related. I use IE and also Opera 10.5 and Google

Chrome. There are others - Apple Safari and Mozilla Firefox. If you

are using IE (Version 8) have you tried browsing with the minimal form

of IE - No add ons ?

The first thing to check/verify is that Windows is not infected. The days

of just using AV/Firewall isn't enough anymore. There are so many types

of infectors these days so you have to have a "Cocktail" of protection.

You need a real time Anti-Malware agent like Windows Defender. I'd

also run Malwarebytes and the SuperAntispyware online scan.

If your browser has been Hijacked you'd see an unwanted site and

not just a blank screen or inability to load a specific page.

Sometimes a browser will fail to work if a Proxy has been setup but

isn't actually in place and working.



Really too many variables to give you a focused answer.



"Grandad" wrote in message

news:%23hTD3zruKHA.4636@TK2MSFTNGP06.phx.gbl...

>I can ping a web site, Google for example, but cannot open a web page, can

>anyone suggest what might be wrong please.

> Thanks

> Grandad

>

 

[Alan Edwards]

What version of IE?

What version (SP?) of XP?



Please try the IE7/IE8 group and mention the details above.



The recommended newsgroup is microsoft.public.internetexplorer.general



In a proper newsreader:

news://msnews.microsoft.com/microsoft.public.internetexplorer.general



If you must use a web interface:

http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general



....Alan

--

Alan Edwards, MS MVP Windows - Internet Explorer

http://dts-l.com/index.htm



On Wed, 3 Mar 2010 10:33:26 -0000, in

microsoft.public.windowsxp.general, "Grandad"

wrote:



>I can ping a web site, Google for example, but cannot open a web page, can

>anyone suggest what might be wrong please.

>Thanks

>Grandad

>

 

[Twayne]

In news:%23hTD3zruKHA.4636@TK2MSFTNGP06.phx.gbl,

Grandad typed:

> I can ping a web site, Google for example, but cannot open

> a web page, can anyone suggest what might be wrong please.

> Thanks

> Grandad



Is it only one website you cannot access or is it all websites? Or most? Or

just a few?



What are you using for your browser? e.g., it'll be IE6, IE8, FF3, Opera,

etc. etc..



XP Home or XP Pro?



SP2 or SP3?



Are you getting any error messages? If so, repeat them here ver batim if you

can.

If not, what exactly happens when you try to go to a website? Be detailed

and as accuate as you can be from when it all works OK to and thru when it

doesn't.



HTH,



Twayne`



--

--

Life is the only real counselor; wisdom unfiltered

through personal experience does not become a

part of the moral tissue.