Can't open up Internet explorer

[sheana]

Hi,



I'm asking this question for my brother, so excuse me if I don't have all

the details. I was downloading my emails in OE, when McAffee antivirus

popped up and informed me that a program called "winshell.32 host generic

process" or something was trying to edit my registry. I said to block it.

After that I couldn't open Internet explorer 8 that I have running on my Win

XP computer. I rebooted the machine and still cannot open Internet Explorer.

I just did a complete reformat of my computer about a week ago. Thank you in

advance for your help.

 

[Leonard Grey]

Your brother's computer is infected with malware. Show the computer to a

professional technician. Your brother should learn how to be safe while

on the internet.

---

Leonard Grey

Errare humanum est



sheana wrote:

> Hi,

>

> I'm asking this question for my brother, so excuse me if I don't have

> all the details. I was downloading my emails in OE, when McAffee

> antivirus popped up and informed me that a program called "winshell.32

> host generic process" or something was trying to edit my registry. I

> said to block it. After that I couldn't open Internet explorer 8 that I

> have running on my Win XP computer. I rebooted the machine and still

> cannot open Internet Explorer. I just did a complete reformat of my

> computer about a week ago. Thank you in advance for your help.