Cant open any documents on Microsoft 365

  • Thread starter Thread starter Skye Hanlon
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Skye Hanlon

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Hi,I am having trouble opening any documents on Microsoft 365, all of the users on our business onedrive can log in nut not open documents.The message is 'Sorry, something went wrong - Item does not exist. It may have been deleted by another user' This is the same for all of the documents on our Onedrive, each login requires a code from a manager and no one in the team could have deleted all the documents.Has anyone else had the same issue?

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