can't install KB978542

  • Thread starter Thread starter Jeff Ingman
  • Start date Start date
J

Jeff Ingman

Guest
Windows Update has failed to install KB978542 several times on my Win XP

machine. How to troubleshoot?
 
Are you running WinXP SP2 or SP3?



Is Windows Live Mail installed?



What anti-virus application or security suite is installed and is your

subscription current? What anti-spyware applications (other than Defender)?

What third-party firewall (if any)?



Has a(another) Norton or McAfee application ever been installed on the

computer (e.g., a free-trial version that came preinstalled when you bought

it)?

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Client - since 2002





Jeff Ingman wrote:

> Windows Update has failed to install KB978542 several times on my Win XP

> machine. How to troubleshoot?
 
Back
Top