can't get xfiniity screen off my laptop

  • Thread starter Thread starter paulaE.
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paulaE.

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https://www.xfinity.com/xfinityassistant/i'm sorry to bother you with this but the above has been sitting on my laptop for at least three days. It's not a downloaded app but part of their atrocious chatbot for assistance. It never goes away even when I close chrome or the laptop. what can i do to get rid of it. Can't get rid of it by clicking on the X in upper right hand corner when it's minimized either. It is an enormous window and takes up the whole screen. After I close out everything else, it's still there.there was't an appropriate subheaadiing that i could find for this pest.Thank you

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