Can't get in to Windows Defender to add exception

[James Grant3]

I just upgraded Windows 10 to Windows 11, and I need to add an exception to Windows Defender because it's keeping one of my cleaning programs from opening. When I go Settings>Windows Security, "Virus & threat protection" shows the message "Actions recommended." When I click on "Virus and ..." I get the message that I need to get an app to open Windows Defender.No such app exists.I have seen that there is a fix to this by opening Powershell as an admin. However, when I click run as admin for Powershell, it just closes, and so I can't apply any fixes.Thus, my problem is twofold: first, I

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