cant download files using IE8

[marco]

Hi can someone please help?



My friend cant download files using IE8 and she doesn't have any other

browser installed.



Does anyone have any suggestions to resolve this issue?



Thanks for your help.

 

[marco]

The last few seconds the file download freezes



"marco" wrote:



> Hi can someone please help?

>

> My friend cant download files using IE8 and she doesn't have any other

> browser installed.

>

> Does anyone have any suggestions to resolve this issue?

>

> Thanks for your help.

 

[Gordon]

"marco" wrote in message

news:A6FDDFC1-3350-49B8-9013-AEDAE049442B@microsoft.com...

> The last few seconds the file download freezes

>



Has she tried emptying the IE Temp files?

 

[marco]

Yes I tried that.



Is it a case of going to Tools - Internet Options - General - Browsing

History - Delete?



"Gordon" wrote:



>

> "marco" wrote in message

> news:A6FDDFC1-3350-49B8-9013-AEDAE049442B@microsoft.com...

> > The last few seconds the file download freezes

> >

>

> Has she tried emptying the IE Temp files?

>

> .

>

 

[Gordon]

"marco" wrote in message

news:A2165AE7-CF3B-4F40-A9CA-F4FCB48136FB@microsoft.com...

> Yes I tried that.

>

> Is it a case of going to Tools - Internet Options - General - Browsing

> History - Delete?

>



No.



It's a case of doing Windows Explorer - right click on C: - Properties-Disk

Clean up and checking both Temporary Internet Files and Temporary files

 

[marco]

Tried what you suggested to no avail.



"Gordon" wrote:



>

> "marco" wrote in message

> news:A2165AE7-CF3B-4F40-A9CA-F4FCB48136FB@microsoft.com...

> > Yes I tried that.

> >

> > Is it a case of going to Tools - Internet Options - General - Browsing

> > History - Delete?

> >

>

> No.

>

> It's a case of doing Windows Explorer - right click on C: - Properties-Disk

> Clean up and checking both Temporary Internet Files and Temporary files

>

> .

>

 

[Don Varnau]

Hi,

1. Start Internet Explorer without add-ons by right-clicking the IE icon on

the desktop. Choose Start without add-ons.

or

from Start> Programs> Accessories> System tools> Internet Explorer (no

add-ons)

If the problem goes away, you have an incompatible browser add-on installed.



For troubleshooting information see:

IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:

http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx



2. See if a third-party program is causing the problem. A likely candidate

would be a download manager, firewall or security suite.



Regarding Download managers: Is Download Accelerator Plus / SpeedBit Video

Downloader installed?



331769- How to perform a clean boot procedure (XP & Vista)

http://support.microsoft.com/kb/331796



929135- How to troubleshoot a problem by performing a clean boot in Windows

Vista or in Windows 7: http://support.microsoft.com/default.aspx/kb/929135

- -

Hope this helps,

Don

[MS MVP- IE]





"marco" wrote in message

news:3C91D84B-503C-4643-849A-41C036832E3D@microsoft.com...

> Hi can someone please help?

>

> My friend cant download files using IE8 and she doesn't have any other

> browser installed.

>

> Does anyone have any suggestions to resolve this issue?

>

> Thanks for your help.