Cant change audio bitrate on Windows 10

[Blake Guffey]

Microsoft customer support doesnt work for me as whenever i try to make a support ticket/talk to a person, it just says error so im asking here. My audio drivers are up to date, i have an Astro A50 headset gen 4 and i am unable to change my bitrate. Ive tried many things online but i cannot figure it out.

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