Canon IR 7105 Print Preferences on XP Pro

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techieg

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Hello All,



We have three Canon IR 7105 Copiers on a network (copier1, copier2, and

copier3), no server. SBS 2003 Premium which the computers sync to is at a

remote location but the computers here print directly to the copiers onsite.



While users can see all three copiers, the issue is that users do not see

all print preferences on all three. Some users see all print preferences for

copier1 only, some see all print preferences for copier2 only, while some

users only see all print preferences for copier3 only. The print options some

users do not see is the staple option. Users are able to use the staple

feature on at least one of the copiers but not all. The copier vendor has

confirmed that the copiers are well configured and not the problem. Logically

they are not eh problem because then users should not selectively see any of

the copiers at all if they are the problem.



Does anyone have an idea what the issue could be here or what can be

adjusted for users to see all option for all copiers.



Thanx.
 
You are a fruitcake !

What does this have ANYTHING

to do with windows xp ?







"techieg" wrote in message

news:D6966518-D327-4A47-BEBB-D2A3C6E7F2C9@microsoft.com...

> Hello All,

>

> We have three Canon IR 7105 Copiers on a network (copier1, copier2, and

> copier3), no server. SBS 2003 Premium which the computers sync to is at a

> remote location but the computers here print directly to the copiers

> onsite.

>

> While users can see all three copiers, the issue is that users do not see

> all print preferences on all three. Some users see all print preferences

> for

> copier1 only, some see all print preferences for copier2 only, while some

> users only see all print preferences for copier3 only. The print options

> some

> users do not see is the staple option. Users are able to use the staple

> feature on at least one of the copiers but not all. The copier vendor has

> confirmed that the copiers are well configured and not the problem.

> Logically

> they are not eh problem because then users should not selectively see any

> of

> the copiers at all if they are the problem.

>

> Does anyone have an idea what the issue could be here or what can be

> adjusted for users to see all option for all copiers.

>

> Thanx.
 
I'm fairly certain that staple options can only possibly be offered after

software for that specific printer is installed. Not just the drivers, but

the entire software suite that came with the printer.



My habit in these situations is to uninstall everything, then reinstall and

make sure that you use updated drivers, or at least the ones that came with

it. Don't depend on the drivers that XP will automatically install, not even

if they originally came from the initial installations of the copiers. You

want to be sure to overwrite them. If it does automatically install them,

then go to Device Manager and update them to the proper ones. Other than

that one caveat, install the software according to manufacturers'

instructions. If that causes problems (which it may) then you can start over

and manually install the printer drivers, then install the software. Do one

computer and one copier at a time until you get it right, then the next

copier, then the next, then the next computer, etc.



Really? The tech can't explain what's going on? What company is it? What

make/model copier? Maybe they have some other support options.



--

Ronin



"techieg" wrote in message

news:D6966518-D327-4A47-BEBB-D2A3C6E7F2C9@microsoft.com...

> Hello All,

>

> We have three Canon IR 7105 Copiers on a network (copier1, copier2, and

> copier3), no server. SBS 2003 Premium which the computers sync to is at a

> remote location but the computers here print directly to the copiers

> onsite.

>

> While users can see all three copiers, the issue is that users do not see

> all print preferences on all three. Some users see all print preferences

> for

> copier1 only, some see all print preferences for copier2 only, while some

> users only see all print preferences for copier3 only. The print options

> some

> users do not see is the staple option. Users are able to use the staple

> feature on at least one of the copiers but not all. The copier vendor has

> confirmed that the copiers are well configured and not the problem.

> Logically

> they are not eh problem because then users should not selectively see any

> of

> the copiers at all if they are the problem.

>

> Does anyone have an idea what the issue could be here or what can be

> adjusted for users to see all option for all copiers.

>

> Thanx.
 
Problems with the apparatus that manages printers from your Windows desktop

have *everything* to do with Windows, you utterly useless idiot. Please

continue reading, but please SHUT UP for a year or two and simply let it all

sink in.



--

Ronin



"D." wrote in message

news:eU9nv$XwKHA.3952@TK2MSFTNGP06.phx.gbl...

> You are a fruitcake !

> What does this have ANYTHING

> to do with windows xp ?

>

>

>

> "techieg" wrote in message

> news:D6966518-D327-4A47-BEBB-D2A3C6E7F2C9@microsoft.com...

>> Hello All,

>>

>> We have three Canon IR 7105 Copiers on a network (copier1, copier2, and

>> copier3), no server. SBS 2003 Premium which the computers sync to is at a

>> remote location but the computers here print directly to the copiers

>> onsite.

>>

>> While users can see all three copiers, the issue is that users do not see

>> all print preferences on all three. Some users see all print preferences

>> for

>> copier1 only, some see all print preferences for copier2 only, while some

>> users only see all print preferences for copier3 only. The print options

>> some

>> users do not see is the staple option. Users are able to use the staple

>> feature on at least one of the copiers but not all. The copier vendor has

>> confirmed that the copiers are well configured and not the problem.

>> Logically

>> they are not eh problem because then users should not selectively see any

>> of

>> the copiers at all if they are the problem.

>>

>> Does anyone have an idea what the issue could be here or what can be

>> adjusted for users to see all option for all copiers.

>>

>> Thanx.

>

>
 
I knew that !!!!





"Ronin" wrote in message

news:uErx5mYwKHA.5036@TK2MSFTNGP02.phx.gbl...

> Problems with the apparatus that manages printers from your Windows

> desktop have *everything* to do with Windows, you utterly useless idiot.

> Please continue reading, but please SHUT UP for a year or two and simply

> let it all sink in.

>

> --

> Ronin

>

> "D." wrote in message

> news:eU9nv$XwKHA.3952@TK2MSFTNGP06.phx.gbl...

>> You are a fruitcake !

>> What does this have ANYTHING

>> to do with windows xp ?

>>

>>

>>

>> "techieg" wrote in message

>> news:D6966518-D327-4A47-BEBB-D2A3C6E7F2C9@microsoft.com...

>>> Hello All,

>>>

>>> We have three Canon IR 7105 Copiers on a network (copier1, copier2, and

>>> copier3), no server. SBS 2003 Premium which the computers sync to is at

>>> a

>>> remote location but the computers here print directly to the copiers

>>> onsite.

>>>

>>> While users can see all three copiers, the issue is that users do not

>>> see

>>> all print preferences on all three. Some users see all print preferences

>>> for

>>> copier1 only, some see all print preferences for copier2 only, while

>>> some

>>> users only see all print preferences for copier3 only. The print options

>>> some

>>> users do not see is the staple option. Users are able to use the staple

>>> feature on at least one of the copiers but not all. The copier vendor

>>> has

>>> confirmed that the copiers are well configured and not the problem.

>>> Logically

>>> they are not eh problem because then users should not selectively see

>>> any of

>>> the copiers at all if they are the problem.

>>>

>>> Does anyone have an idea what the issue could be here or what can be

>>> adjusted for users to see all option for all copiers.

>>>

>>> Thanx.

>>

>>

>
 
Then you're schizophrenic. Get thee to a hospital, ASAP!



Or did you mean that you know you're a useless idiot and should shut up?



--

Ronin



"D." wrote in message

news:elheiydwKHA.3408@TK2MSFTNGP06.phx.gbl...

>I knew that !!!!

>

>

> "Ronin" wrote in message

> news:uErx5mYwKHA.5036@TK2MSFTNGP02.phx.gbl...

>> Problems with the apparatus that manages printers from your Windows

>> desktop have *everything* to do with Windows, you utterly useless idiot.

>> Please continue reading, but please SHUT UP for a year or two and simply

>> let it all sink in.

>>

>> --

>> Ronin

>>

>> "D." wrote in message

>> news:eU9nv$XwKHA.3952@TK2MSFTNGP06.phx.gbl...

>>> You are a fruitcake !

>>> What does this have ANYTHING

>>> to do with windows xp ?

>>>

>>>

>>>

>>> "techieg" wrote in message

>>> news:D6966518-D327-4A47-BEBB-D2A3C6E7F2C9@microsoft.com...

>>>> Hello All,

>>>>

>>>> We have three Canon IR 7105 Copiers on a network (copier1, copier2, and

>>>> copier3), no server. SBS 2003 Premium which the computers sync to is at

>>>> a

>>>> remote location but the computers here print directly to the copiers

>>>> onsite.

>>>>

>>>> While users can see all three copiers, the issue is that users do not

>>>> see

>>>> all print preferences on all three. Some users see all print

>>>> preferences for

>>>> copier1 only, some see all print preferences for copier2 only, while

>>>> some

>>>> users only see all print preferences for copier3 only. The print

>>>> options some

>>>> users do not see is the staple option. Users are able to use the staple

>>>> feature on at least one of the copiers but not all. The copier vendor

>>>> has

>>>> confirmed that the copiers are well configured and not the problem.

>>>> Logically

>>>> they are not eh problem because then users should not selectively see

>>>> any of

>>>> the copiers at all if they are the problem.

>>>>

>>>> Does anyone have an idea what the issue could be here or what can be

>>>> adjusted for users to see all option for all copiers.

>>>>

>>>> Thanx.

>>>

>>>

>>

>

>
 
Thanx for the input. What strikes me is that all three copiers have the same

drivers installed and users can see all features some one and not the others.

But as you said, I will get to Canon for the full suite of software for this

copier and post back here what the end results of that is,



"Ronin" wrote:



> I'm fairly certain that staple options can only possibly be offered after

> software for that specific printer is installed. Not just the drivers, but

> the entire software suite that came with the printer.

>

> My habit in these situations is to uninstall everything, then reinstall and

> make sure that you use updated drivers, or at least the ones that came with

> it. Don't depend on the drivers that XP will automatically install, not even

> if they originally came from the initial installations of the copiers. You

> want to be sure to overwrite them. If it does automatically install them,

> then go to Device Manager and update them to the proper ones. Other than

> that one caveat, install the software according to manufacturers'

> instructions. If that causes problems (which it may) then you can start over

> and manually install the printer drivers, then install the software. Do one

> computer and one copier at a time until you get it right, then the next

> copier, then the next, then the next computer, etc.

>

> Really? The tech can't explain what's going on? What company is it? What

> make/model copier? Maybe they have some other support options.

>

> --

> Ronin

>

> "techieg" wrote in message

> news:D6966518-D327-4A47-BEBB-D2A3C6E7F2C9@microsoft.com...

> > Hello All,

> >

> > We have three Canon IR 7105 Copiers on a network (copier1, copier2, and

> > copier3), no server. SBS 2003 Premium which the computers sync to is at a

> > remote location but the computers here print directly to the copiers

> > onsite.

> >

> > While users can see all three copiers, the issue is that users do not see

> > all print preferences on all three. Some users see all print preferences

> > for

> > copier1 only, some see all print preferences for copier2 only, while some

> > users only see all print preferences for copier3 only. The print options

> > some

> > users do not see is the staple option. Users are able to use the staple

> > feature on at least one of the copiers but not all. The copier vendor has

> > confirmed that the copiers are well configured and not the problem.

> > Logically

> > they are not eh problem because then users should not selectively see any

> > of

> > the copiers at all if they are the problem.

> >

> > Does anyone have an idea what the issue could be here or what can be

> > adjusted for users to see all option for all copiers.

> >

> > Thanx.

>

> .

>
 
OUCH !!!!





"Ronin" wrote in message

news:uXdjiRewKHA.1692@TK2MSFTNGP04.phx.gbl...

> Then you're schizophrenic. Get thee to a hospital, ASAP!

>

> Or did you mean that you know you're a useless idiot and should shut up?

>

> --

> Ronin

>

> "D." wrote in message

> news:elheiydwKHA.3408@TK2MSFTNGP06.phx.gbl...

>>I knew that !!!!

>>

>>

>> "Ronin" wrote in message

>> news:uErx5mYwKHA.5036@TK2MSFTNGP02.phx.gbl...

>>> Problems with the apparatus that manages printers from your Windows

>>> desktop have *everything* to do with Windows, you utterly useless idiot.

>>> Please continue reading, but please SHUT UP for a year or two and simply

>>> let it all sink in.

>>>

>>> --

>>> Ronin

>>>

>>> "D." wrote in message

>>> news:eU9nv$XwKHA.3952@TK2MSFTNGP06.phx.gbl...

>>>> You are a fruitcake !

>>>> What does this have ANYTHING

>>>> to do with windows xp ?

>>>>

>>>>

>>>>

>>>> "techieg" wrote in message

>>>> news:D6966518-D327-4A47-BEBB-D2A3C6E7F2C9@microsoft.com...

>>>>> Hello All,

>>>>>

>>>>> We have three Canon IR 7105 Copiers on a network (copier1, copier2,

>>>>> and

>>>>> copier3), no server. SBS 2003 Premium which the computers sync to is

>>>>> at a

>>>>> remote location but the computers here print directly to the copiers

>>>>> onsite.

>>>>>

>>>>> While users can see all three copiers, the issue is that users do not

>>>>> see

>>>>> all print preferences on all three. Some users see all print

>>>>> preferences for

>>>>> copier1 only, some see all print preferences for copier2 only, while

>>>>> some

>>>>> users only see all print preferences for copier3 only. The print

>>>>> options some

>>>>> users do not see is the staple option. Users are able to use the

>>>>> staple

>>>>> feature on at least one of the copiers but not all. The copier vendor

>>>>> has

>>>>> confirmed that the copiers are well configured and not the problem.

>>>>> Logically

>>>>> they are not eh problem because then users should not selectively see

>>>>> any of

>>>>> the copiers at all if they are the problem.

>>>>>

>>>>> Does anyone have an idea what the issue could be here or what can be

>>>>> adjusted for users to see all option for all copiers.

>>>>>

>>>>> Thanx.

>>>>

>>>>

>>>

>>

>>

>
 
Good luck!



--

Ronin



"techieg" wrote in message

news:74E8B24A-E099-4355-B91C-E72A71DDE8C1@microsoft.com...

> Thanx for the input. What strikes me is that all three copiers have the

> same

> drivers installed and users can see all features some one and not the

> others.

> But as you said, I will get to Canon for the full suite of software for

> this

> copier and post back here what the end results of that is,

>

> "Ronin" wrote:

>

>> I'm fairly certain that staple options can only possibly be offered after

>> software for that specific printer is installed. Not just the drivers,

>> but

>> the entire software suite that came with the printer.

>>

>> My habit in these situations is to uninstall everything, then reinstall

>> and

>> make sure that you use updated drivers, or at least the ones that came

>> with

>> it. Don't depend on the drivers that XP will automatically install, not

>> even

>> if they originally came from the initial installations of the copiers.

>> You

>> want to be sure to overwrite them. If it does automatically install

>> them,

>> then go to Device Manager and update them to the proper ones. Other than

>> that one caveat, install the software according to manufacturers'

>> instructions. If that causes problems (which it may) then you can start

>> over

>> and manually install the printer drivers, then install the software. Do

>> one

>> computer and one copier at a time until you get it right, then the next

>> copier, then the next, then the next computer, etc.

>>

>> Really? The tech can't explain what's going on? What company is it? What

>> make/model copier? Maybe they have some other support options.

>>

>> --

>> Ronin

>>

>> "techieg" wrote in message

>> news:D6966518-D327-4A47-BEBB-D2A3C6E7F2C9@microsoft.com...

>> > Hello All,

>> >

>> > We have three Canon IR 7105 Copiers on a network (copier1, copier2, and

>> > copier3), no server. SBS 2003 Premium which the computers sync to is at

>> > a

>> > remote location but the computers here print directly to the copiers

>> > onsite.

>> >

>> > While users can see all three copiers, the issue is that users do not

>> > see

>> > all print preferences on all three. Some users see all print

>> > preferences

>> > for

>> > copier1 only, some see all print preferences for copier2 only, while

>> > some

>> > users only see all print preferences for copier3 only. The print

>> > options

>> > some

>> > users do not see is the staple option. Users are able to use the staple

>> > feature on at least one of the copiers but not all. The copier vendor

>> > has

>> > confirmed that the copiers are well configured and not the problem.

>> > Logically

>> > they are not eh problem because then users should not selectively see

>> > any

>> > of

>> > the copiers at all if they are the problem.

>> >

>> > Does anyone have an idea what the issue could be here or what can be

>> > adjusted for users to see all option for all copiers.

>> >

>> > Thanx.

>>

>> .

>>
 
The vendor could not provide any info, not even a manual or driver suite of

any kind.



It appears that the installed driver/software suffices for the copiers. I

just had to go to Printers and Faxes right-click the copiers that were not

showing the Finisher options for stapling, etc and clicked on "Device

Settings" tab. Then enabled the very first finisher option, which is V1/V1L

.... or so and all three copiers became available with the desired finisher

options.



Why all three were enabled by default on some PCs and only one or two were

enabled on others beats me. But its solved now.



Thanx.



"Ronin" wrote:



> Good luck!

>

> --

> Ronin

>

> "techieg" wrote in message

> news:74E8B24A-E099-4355-B91C-E72A71DDE8C1@microsoft.com...

> > Thanx for the input. What strikes me is that all three copiers have the

> > same

> > drivers installed and users can see all features some one and not the

> > others.

> > But as you said, I will get to Canon for the full suite of software for

> > this

> > copier and post back here what the end results of that is,

> >

> > "Ronin" wrote:

> >

> >> I'm fairly certain that staple options can only possibly be offered after

> >> software for that specific printer is installed. Not just the drivers,

> >> but

> >> the entire software suite that came with the printer.

> >>

> >> My habit in these situations is to uninstall everything, then reinstall

> >> and

> >> make sure that you use updated drivers, or at least the ones that came

> >> with

> >> it. Don't depend on the drivers that XP will automatically install, not

> >> even

> >> if they originally came from the initial installations of the copiers.

> >> You

> >> want to be sure to overwrite them. If it does automatically install

> >> them,

> >> then go to Device Manager and update them to the proper ones. Other than

> >> that one caveat, install the software according to manufacturers'

> >> instructions. If that causes problems (which it may) then you can start

> >> over

> >> and manually install the printer drivers, then install the software. Do

> >> one

> >> computer and one copier at a time until you get it right, then the next

> >> copier, then the next, then the next computer, etc.

> >>

> >> Really? The tech can't explain what's going on? What company is it? What

> >> make/model copier? Maybe they have some other support options.

> >>

> >> --

> >> Ronin

> >>

> >> "techieg" wrote in message

> >> news:D6966518-D327-4A47-BEBB-D2A3C6E7F2C9@microsoft.com...

> >> > Hello All,

> >> >

> >> > We have three Canon IR 7105 Copiers on a network (copier1, copier2, and

> >> > copier3), no server. SBS 2003 Premium which the computers sync to is at

> >> > a

> >> > remote location but the computers here print directly to the copiers

> >> > onsite.

> >> >

> >> > While users can see all three copiers, the issue is that users do not

> >> > see

> >> > all print preferences on all three. Some users see all print

> >> > preferences

> >> > for

> >> > copier1 only, some see all print preferences for copier2 only, while

> >> > some

> >> > users only see all print preferences for copier3 only. The print

> >> > options

> >> > some

> >> > users do not see is the staple option. Users are able to use the staple

> >> > feature on at least one of the copiers but not all. The copier vendor

> >> > has

> >> > confirmed that the copiers are well configured and not the problem.

> >> > Logically

> >> > they are not eh problem because then users should not selectively see

> >> > any

> >> > of

> >> > the copiers at all if they are the problem.

> >> >

> >> > Does anyone have an idea what the issue could be here or what can be

> >> > adjusted for users to see all option for all copiers.

> >> >

> >> > Thanx.

> >>

> >> .

> >>

>

> .

>
 
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