Cannot uninstall generic drive from device manager

[Tommy D]

In trying to download photos from my FUJI camera via USB2, I did not get

the small window that usually presents options upon turning the camera on,

on what to do, eg. use Explorer, use Windows Media Player, etc. Upon

investigation I found that in Device manager under STORAGE VOLUMES, there

was a yellow exclamation point on the Generic Volume for FUJIFILM USB

DRIVEUNIT USB.



I then used the trouble shooting instructions and got to the point it says

to uninstall the driver. When I do that the Confirm Device Removal small

window comes up, I click OK a small hour glass appears and then nothing

happens. After a good 5 minutes the top of the small window heading says

"CONFIRM DEVICE REMOVAL (NOT RESPONDING).



I'd appreciate help on what to do next.



I am running on Windows XP pro.



TIA

 

[Tommy D]

Tommy D wrote in

news:Lw0fn.875$1L.522@newsfe01.iad:





>



I am running on Windows XP pro with SP3

 

[Andrew E.]

With pcs,the USB controllers would be a MB issue,try downloading the

chipset installation utility for youre MB chipset,get this from the mfg

(intel,

amd,etc).If the problem still exist,in device mgr,expand the hardware tree

for the problem device,R.click,properties,update driver,choose advanced

option,chk the box "dont search i'll choose",in new window,uncheck the

box "show compatable hardware",in list select new driver.Also,plugging

in to another USB port may get other options.



"Tommy D" wrote:



> In trying to download photos from my FUJI camera via USB2, I did not get

> the small window that usually presents options upon turning the camera on,

> on what to do, eg. use Explorer, use Windows Media Player, etc. Upon

> investigation I found that in Device manager under STORAGE VOLUMES, there

> was a yellow exclamation point on the Generic Volume for FUJIFILM USB

> DRIVEUNIT USB.

>

> I then used the trouble shooting instructions and got to the point it says

> to uninstall the driver. When I do that the Confirm Device Removal small

> window comes up, I click OK a small hour glass appears and then nothing

> happens. After a good 5 minutes the top of the small window heading says

> "CONFIRM DEVICE REMOVAL (NOT RESPONDING).

>

> I'd appreciate help on what to do next.

>

> I am running on Windows XP pro.

>

> TIA

> .

>