Cannot switch accounts in Windows 11

[Josh McIntyre]

Our laptop is running Windows 11 home. We have multiple accounts on the laptop that we have been able to access before. Now we are unable to access any other accounts except one. It is the only account that shows up and when I select the account name it does not give me an option to switch accounts. When I select the log out option it logs out then immediately pops back up with the same account to enter the pin and no option to choose another account. Has anyone else had this issue. I need to be able switch accounts any help would be appreciated.

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