On Feb 7, 10:42Â am, john h wrote:
> When I open system restore i get a heading with system restore but the rest
> of the application is blank and so I cannot use system restore. Any ideas
> what may have caused this?
> I have completed a malware and virus scan and none detected.
System Restore is a frequent target for malicious software attacks.
If SR was
working before and is now afflicted, run some scans and then resolve
any remaining
issues.
Download, install, update and do a full scan with these free malware
detection
programs:
Malwarebytes (MBAM):
http://malwarebytes.org/
SUPERAntiSpyware: (SAS):
http://www.superantispyware.com/
They can be uninstalled later if desired.
When the scans run clean it may also be necessary to reregister some
DLLs. Reregistering
the DLLs is okay even if they do not need reregistering. You can also
reregister the
DLLs before the scans which may fix the issue, but the scans are still
recommended.
Click Start, Run and in the box enter the following commands one at a
time. Click the
OK button to execute each command:
regsvr32 jscript
regsvr32 vbscript
regsvr32 /i mshtml
The last command for mshtml will load the DLL but may also contain a
harmless warning
message depending on your environment.