cannot receive support, says i am not the owner of the case.

  • Thread starter Thread starter lauthom2
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lauthom2

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back ground: PC suddenly running EXTREMELY slow after it did an automatic repair. trying to fix, cant even load disk defrag or cleanup. went to microsoft support to use their help chat, but as soon as i enter my info it says "we cannot assist you as you are not the owner of this case" ....... I built this pc, bought my windows system, and still use the same email. HOW DO I FIX THIS.

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