Cannot open document directly from outlook (2016, Windows 10)

  • Thread starter Thread starter Tawaphol Wanichkorn
  • Start date Start date
T

Tawaphol Wanichkorn

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Outlook 2016 16.0.6001.1068 Windows 10

since last week i got this annoying problem that i cannot open document (doc, docx, xls, xlsx) directly from outlook 2016 and also preview is not work . when i tried opening this popup pop out


1st attempt - I tried to disable "protected view" in word and excel (uncheck all three boxes) and i got this error asking me to safe file to disk instead


2nd attempt - I read somewhere that adding this key in regedit might help but still not work


Many thanks in advance



*** Just notice that my account has not yet authorized so I cant attach any picture


can you please look at my origin post instead


https://community.office365.com/en-us/f/172/p/437494/1114293#1114293

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