Cannot log into Apps - always says PIN incorrect

  • Thread starter Thread starter WWSE
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WWSE

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I am running into a problem with a seemingly simple operation on a brand new Windows 11 Home PC, installed from scratch.I have a user which is logged in and would like to run the XBox App as another user which is not the currently logged in user. Both users have already logged into the device and set a PIN. I select "Sign In" in the XBox App UI, then select "Not me..." and select the second user I would like to log in as. A pop-up appears saying I need to authenticate with Windows Hello, and then it prompts me for a PIN. I enter the PIN for the user and it always says the PIN is incorrect.I am

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