Cannot load SP3 on my SP2 XP

[daviddschool]

Cannot load SP3 on my SP2 XP:



I tried this run SP3 last night on my computer and it told me "not

allowed" (going from memory). After this, my system has to remove all

the files and then it says "couldn't uninstall correctly, XP might not

work properly".

The system is running fine, but I wonder why but I wonder why I cannot

install it?!?!



Before this, I had a problem with IE not working and I thought it

might be fixed with SP3 (it wasn't the issue it seems) - but since

have fixed the IE issue, but now it leaves me wondering about SP3 and

why it isn't working.

 

[Jose]

On Feb 20, 11:20 am, daviddschool wrote:

> Cannot load SP3 on my SP2 XP:

>

> I tried this run SP3 last night on my computer and it told me "not

> allowed" (going from memory).  After this, my system has to remove all

> the files and then it says "couldn't uninstall correctly, XP might not

> work properly".

> The system is running fine, but I wonder why but I wonder why I cannot

> install it?!?!

>

> Before this, I had a problem with IE not working and I thought it

> might be fixed with SP3 (it wasn't the issue it seems) - but since

> have fixed the IE issue, but now it leaves me wondering about SP3 and

> why it isn't working.



You did not mention if you followed the SP3 installation instructions:



http://support.microsoft.com/kb/950717



There are some popular error situations listed there and what to do

about them.

 

[Anna]

On Feb 20, 11:20 am, daviddschool wrote:

> Cannot load SP3 on my SP2 XP:

>

> I tried this run SP3 last night on my computer and it told me "not

> allowed" (going from memory). After this, my system has to remove all

> the files and then it says "couldn't uninstall correctly, XP might not

> work properly".

> The system is running fine, but I wonder why but I wonder why I cannot

> install it?!?!

>

> Before this, I had a problem with IE not working and I thought it

> might be fixed with SP3 (it wasn't the issue it seems) - but since

> have fixed the IE issue, but now it leaves me wondering about SP3 and

> why it isn't working.







"Jose" wrote in message

news:edcb4ac7-8e82-4c6e-9c80-3ef4d73577f0@b7g2000yqd.googlegroups.com...

You did not mention if you followed the SP3 installation instructions:

http://support.microsoft.com/kb/950717



There are some popular error situations listed there and what to do

about them.





David:

In addition to the MS article Jose referenced...



Here's a MS article dealing with the possible issue of SP3 not working with

AMD processors just in case this has any application in your case. BTW, when

you post a problem/issue like the one you did it's always a good idea if you

would provide a reasonable amount of background info re the system you're

working with, not merely refer to "my computer".



From our experience this problem seems to affect only OEM machines,

particularly HP ones, but it could involve other AMD-based systems as well.

In addition to the symptoms noted in the article re the Stop error messages

I've seen references to continuous reboots occurring.



http://support.microsoft.com/kb/888372



Some other links re this issue...

http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9084418



http://msinfluentials.com/blogs/jes...ed-computer-boot-after-installing-xp-sp3.aspx



How to remove Windows XP Service Pack 3 from your computer

http://support.microsoft.com/kb/950249/en-us



HP article re problems with HP Pavilion & Compaq Presario desktop PC's

containing AMD processors after installing SP3...

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01457284

(Note link to downloaded file to resolve problem)

Anna

 

[Jerry Ed]

I had to do the following to get SP3 to install (my system also had SP2).



http://support.microsoft.com/kb/949377



ADVANCED TROUBLESHOOTING (Reset the registry and the file permissions)



JE





"daviddschool" wrote in message

news:d0cc3fa4-d150-499c-ad3f-ad39e2308bc7@u9g2000yqb.googlegroups.com...

> Cannot load SP3 on my SP2 XP:

>

> I tried this run SP3 last night on my computer and it told me "not

> allowed" (going from memory). After this, my system has to remove all

> the files and then it says "couldn't uninstall correctly, XP might not

> work properly".

> The system is running fine, but I wonder why but I wonder why I cannot

> install it?!?!

>

> Before this, I had a problem with IE not working and I thought it

> might be fixed with SP3 (it wasn't the issue it seems) - but since

> have fixed the IE issue, but now it leaves me wondering about SP3 and

> why it isn't working.

 

[PA Bear [MS MVP]]

cf.

http://groups.google.com/group/microsoft.public.windowsxp.general/browse_frm/thread/00c26a560c053de5



What anti-virus application or security suite is installed and is your

subscription current? What anti-spyware applications (other than Defender)?

What third-party firewall (if any)? Were any of these applications running

in the background when you attempted to install SP3?



Has a(another) Norton or McAfee application ever been installed on the

computer (e.g., a free-trial version that came preinstalled when you bought

it)?



WinXP SP3 - Read all prerequisites for a successful installation

http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx



Error message when you try to install WinXP SP3: "Access is denied" or

"Service Pack installation did not complete"

http://support.microsoft.com/kb/949377



=> Possible fixes include http://support.microsoft.com/kb/313222 &

http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/



Free unlimited installation and compatibility support for WinXP SP3 was

available from 14 April 2008 thru May 2009. Such support will cost you

US$59 per incident now.



Note: Extended Support for WinXP SP2 ends on 10 July 2010. After that date,

computers running WinXP SP2 will NOT be offered any further critical

security updates, Automatic Updates will not work, and Windows Update

website will not be accessible until SP3 is installed.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Client - since 2002





daviddschool wrote:

> Cannot load SP3 on my SP2 XP:

>

> I tried this run SP3 last night on my computer and it told me "not

> allowed" (going from memory). After this, my system has to remove all

> the files and then it says "couldn't uninstall correctly, XP might not

> work properly".

> The system is running fine, but I wonder why but I wonder why I cannot

> install it?!?!

>

> Before this, I had a problem with IE not working and I thought it

> might be fixed with SP3 (it wasn't the issue it seems) - but since

> have fixed the IE issue, but now it leaves me wondering about SP3 and

> why it isn't working.