Cannot insert discs into my external CD/DVD ROM player with windows 11

[Gwen Nadin]

I have an iMac m3 only months old with Parallels 19 and windows 11. I have an Apple external cd/dvd writer/player connected to the Mac with a hob to use usb 2 to the usb c format. I cannot insert a dvd into the player as it seems reluctant. To check if the drive is ok I plugged it into my husbands older iMac and the drive is fine, a dad loads. Am I missing something with windows 11, as this drive worked on my windows 10 setup. I appreciate any assistance.

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