Cannot get updates from MS site

  • Thread starter Thread starter Champagne Lady
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Champagne Lady

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Have 3 computers (2 have XP v6 SP3 and laptop has Vista). Unable to get

updates from Microsoft. MESSAGE: The website has encountered a problem and

cannot display the page you are trying to view. The options provided below

might help you solve the problem. Is Microsoft site down?
 
Have 3 computers (2 have XP v6 SP3 and laptop has Vista). Unable to get

updates from Microsoft. MESSAGE: The website has encountered a problem and

cannot display the page you are trying to view. The options provided below

might help you solve the problem. Is Microsoft site down?
 
On 6/9/2010 1:38 PM, Champagne Lady wrote:

>

> Have 3 computers (2 have XP v6 SP3 and laptop has Vista). Unable to get

> updates from Microsoft. MESSAGE: The website has encountered a problem and

> cannot display the page you are trying to view. The options provided below

> might help you solve the problem. Is Microsoft site down?



I don't think it's down. Turn on automatic updates (notify but do not

download or install) and see if you can get your updates that way.
 
On 6/9/2010 1:38 PM, Champagne Lady wrote:

>

> Have 3 computers (2 have XP v6 SP3 and laptop has Vista). Unable to get

> updates from Microsoft. MESSAGE: The website has encountered a problem and

> cannot display the page you are trying to view. The options provided below

> might help you solve the problem. Is Microsoft site down?



I don't think it's down. Turn on automatic updates (notify but do not

download or install) and see if you can get your updates that way.
 
Champagne Lady wrote:

> Have 3 computers (2 have XP v6 SP3 and laptop has Vista). Unable to get

> updates from Microsoft. MESSAGE: The website has encountered a problem and

> cannot display the page you are trying to view. The options provided below

> might help you solve the problem. Is Microsoft site down?



Are all 3 systems on the same network, wired or wireless ?



Have you tried hooking one system directly to the (assumed) broadband

modem to see if it can access the update servers ?



Has this issue ever occurred before ?



How to read the Windowsupdate.log file

http://support.microsoft.com/kb/902093



Please try another attempt at updating one of the XP systems and the

Vista system. When/if updating still fails, please copy and paste the

*last* 50 or so lines of the WindowsUpdate.log from the aforementioned

systems into your reply, please.



This KB article lists some of the connection errors and remedial steps

for said errors -



You may encounter temporary connection-related errors when you use

Windows Update or Microsoft Update to install updates

http://support.microsoft.com/kb/836941







MowGreen

================

*-343-* FDNY

Never Forgotten

================



banthecheck.com

"Security updates should *never* have *non-security content* prechecked
 
Champagne Lady wrote:

> Have 3 computers (2 have XP v6 SP3 and laptop has Vista). Unable to get

> updates from Microsoft. MESSAGE: The website has encountered a problem and

> cannot display the page you are trying to view. The options provided below

> might help you solve the problem. Is Microsoft site down?



Are all 3 systems on the same network, wired or wireless ?



Have you tried hooking one system directly to the (assumed) broadband

modem to see if it can access the update servers ?



Has this issue ever occurred before ?



How to read the Windowsupdate.log file

http://support.microsoft.com/kb/902093



Please try another attempt at updating one of the XP systems and the

Vista system. When/if updating still fails, please copy and paste the

*last* 50 or so lines of the WindowsUpdate.log from the aforementioned

systems into your reply, please.



This KB article lists some of the connection errors and remedial steps

for said errors -



You may encounter temporary connection-related errors when you use

Windows Update or Microsoft Update to install updates

http://support.microsoft.com/kb/836941







MowGreen

================

*-343-* FDNY

Never Forgotten

================



banthecheck.com

"Security updates should *never* have *non-security content* prechecked
 
"Champagne Lady" wrote

in message

news:7534015A-CDAA-4126-9DE9-7DA805DADFC5@microsoft.com...

> Have 3 computers (2 have XP v6 SP3 and laptop has Vista).

> Unable to get

> updates from Microsoft. MESSAGE: The website has encountered

> a problem and

> cannot display the page you are trying to view. The options

> provided below

> might help you solve the problem. Is Microsoft site down?



==

It is TEMPORARY...I had the same message...tried later and it

worked fine. 14 friggin' downloads...the site is BUSY.

==
 
"Champagne Lady" wrote

in message

news:7534015A-CDAA-4126-9DE9-7DA805DADFC5@microsoft.com...

> Have 3 computers (2 have XP v6 SP3 and laptop has Vista).

> Unable to get

> updates from Microsoft. MESSAGE: The website has encountered

> a problem and

> cannot display the page you are trying to view. The options

> provided below

> might help you solve the problem. Is Microsoft site down?



==

It is TEMPORARY...I had the same message...tried later and it

worked fine. 14 friggin' downloads...the site is BUSY.

==
 
[In for a penny...]



Crosspost to Windows Update.



You receive a "Windows Update has encountered an error and cannot display

the requested page" error message when you try to install an update:

http://support.microsoft.com/kb/883614



What anti-virus application or security suite is installed on each computer

and is each subscription current? What anti-spyware applications (other

than Defender)? What third-party firewall (if any)?



Has a(another) Norton or McAfee application ever been installed on any of

the computers (e.g., a free-trial version that came preinstalled when you

bought it)?



~~~~~~~~~~~~~~~



How do I reset Windows Update components?

[Access KB971058 via Internet Explorer (32-bit) only; Run the Fix It in

DEFAULT and AGGRESSIVE modes, then reboot]

http://support.microsoft.com/kb/971058



PS: Are you Norma Zimmer?





Champagne Lady wrote:

> Have 3 computers (2 have XP v6 SP3 and laptop has Vista). Unable to get

> updates from Microsoft. MESSAGE: The website has encountered a problem

> and

> cannot display the page you are trying to view. The options provided below

> might help you solve the problem. Is Microsoft site down?
 
"PA Bear [MS MVP]" wrote:



> [In for a penny...]

>

> Crosspost to Windows Update.

>

> ~~~~~~~~~~~~~~~

>

> How do I reset Windows Update components?

> [Access KB971058 via Internet Explorer (32-bit) only; Run the Fix It in

> DEFAULT and AGGRESSIVE modes, then reboot]

> http://support.microsoft.com/kb/971058

>

YES! That was the fix.

KB979906 & KB979909 updates just wouldn't work.

I went through all the various fixes (dotnet cleanup and reinstalls,

add/remove

programs and reinstalls) and they still failed.

So I tried the above Fix It and on reboot and update one more time they took.



No Joy has just turned to Much Joy.

I suggest others maybe give this Fix It a chance and see what happens.

It can't hurt.



Marc
 
You're welcome & thanks for your feedback.



marcdw wrote:

> "PA Bear [MS MVP]" wrote:

>

>> [In for a penny...]

>>

>> Crosspost to Windows Update.

>>

>> ~~~~~~~~~~~~~~~

>>

>> How do I reset Windows Update components?

>> [Access KB971058 via Internet Explorer (32-bit) only; Run the Fix It in

>> DEFAULT and AGGRESSIVE modes, then reboot]

>> http://support.microsoft.com/kb/971058

>>

> YES! That was the fix.

> KB979906 & KB979909 updates just wouldn't work.

> I went through all the various fixes (dotnet cleanup and reinstalls,

> add/remove

> programs and reinstalls) and they still failed.

> So I tried the above Fix It and on reboot and update one more time they

> took.

>

> No Joy has just turned to Much Joy.

> I suggest others maybe give this Fix It a chance and see what happens.

> It can't hurt.

>

> Marc
 
PA Bear [MS MVP] wrote:

> PS: Are you Norma Zimmer?



No, the OP is Don Zimmer.





MowGreen
 
MowGreen wrote:

>> PS: Are you Norma Zimmer?

>

> No, the OP is Don Zimmer.







"In 1959, Welk's previous Champagne Lady Alice Lon was fired, his reasoning

being that she exposed too much knee on camera. [HORRORS!] Because of

protests, Welk then tried (and failed) to get Alice Lon back. After a year

of the show's trying out several different singers, [Norma] Zimmer

officially joined the Welk show as his Champagne Lady on New Year's Eve,

1960."



Source: http://en.wikipedia.org/wiki/Norma_Zimmer



Can you imagine Lady Gaga as the Champagne Lady?!
 
PA Bear [MS MVP] wrote:

>

> Can you imagine Lady Gaga as the Champagne Lady?!



Only if I haven't eaten for a week.





MowGreen
 
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