Cannot delete Contact folders, or properly import contacts from CSV

  • Thread starter Thread starter markFoley
  • Start date Start date
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markFoley

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I've spent an hour searching the internet for answers. Here's my problem. I've imported contacts from a CSV file to a newly installed Outlook. None of the contacts show when composing an email. I thought I did something wrong, so I imported again. Same thing. However, when I click on Address Book, in the Address Book pop-down I see 3 "address books": myid@mydom.org, Contacts, Contacts. When I select "Search Name Only" I see all of the contacts I've imported. Yet, they do not show up when I compose an email.

So, I thought I'd start over again. I've highlighted and deleted the contacts from the "Contacts" book and now both "Contacts" books are empty. Next I'd like to delete these folders before trying again for fear of creating a third Contacts book. How do I do that? One post suggests:

    • Open the Folder List in Outlook.
    • Right-click the contact folder you want to remove

My folder list is opened. There are no contact folders listed that I can see.

A further piece of information. I previously added a new Default data file before trying the CSV import. Not sure if that matters.

Mission #1: I want to delete both of these Extraneous "Contacts" folders before starting afresh. How do I do that?

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