A
AminYa
Guest
I am able to get connected to my wireless router but I can not connect to the internet and I see a warning sign over the wifi sign in the tray list. I ran the internet troubleshooting and the result was this:
Windows can't communicate with the device or resource (primary DNS server)
The device or resource is not responding to requests.
PrintInternet Connections Publisher details
Issues found
Windows can't communicate with the device or resource (primary DNS server.
The device or resource is not responding to requests.
Contact your network administrator or Internet service provider (ISP) Completed
Issues found Detection details
6 Windows can't communicate with the device or resource (primary DNS server) Detected Detected
The device or resource is not responding to requests.
Contact your network administrator or Internet service provider (ISP) Completed
Windows can't communicate with the device or resource (primary DNS server). If you are at home, contact your ISP. Otherwise, contact your network administrator for assistance.
Detection details Expand
InformationalDiagnostics Information (Network Adapter)
Details about network adapter diagnosis:
Network adapter Wireless Network Connection driver information:
Description . . . . . . . . . . : Intel(R) WiFi Link 1000 BGN
Manufacturer . . . . . . . . . : Intel Corporation
Provider . . . . . . . . . . . : Intel
Version . . . . . . . . . . . : 14.0.0.113
Inf File Name . . . . . . . . . : C:\Windows\INF\oem7.inf
Inf File Date . . . . . . . . . : Tuesday, November 09, 2010 6:43:32 AM
Section Name . . . . . . . . . : Install_MPCIEX_GEN_1000_HMC_BGN_WIN7_64
Hardware ID . . . . . . . . . . : pci\ven_8086&dev_0083&subsys_13058086
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9
InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: 362c9811-ad4c-475c-b5df-d6c04a0f48f6
Interface name: Intel(R) WiFi Link 1000 BGN
Interface type: Native WiFi
Connection incident diagnosed
Auto Configuration ID: 3
Connection ID: 3
Connection status summary
Connection started at: 2019-09-04 18:45:34-900
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success
List of visible access point(s): 26 item(s) total, 26 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
64-E9-50-D0-58-10 Infra <unknown> -50 1 uofm-guest
1C-1D-86-41-FC-A0 Infra <unknown> -60 1 uofm-guest
1C-1D-86-41-FC-A7 Infra <unknown> -57 1 uofm-secure
64-E9-50-D0-58-17 Infra <unknown> -51 1 uofm-secure
1C-1D-86-41-F4-C7 Infra <unknown> -65 1 uofm-secure
0C-68-03-2C-18-80 Infra <unknown> -76 11 uofm-guest
0C-68-03-2C-18-87 Infra <unknown> -76 11 uofm-secure
1C-1D-86-53-77-70 Infra <unknown> -67 6 uofm-guest
1C-1D-86-53-77-77 Infra <unknown> -66 6 uofm-secure
1C-1D-86-41-E2-00 Infra <unknown> -64 6 uofm-guest
1C-1D-86-41-E2-07 Infra <unknown> -64 6 uofm-secure
0C-68-03-2C-0F-F7 Infra <unknown> -73 11 uofm-secure
F8-4F-57-BD-88-47 Infra <unknown> -73 11 uofm-secure
F8-4F-57-BD-88-40 Infra <unknown> -70 11 uofm-guest
1C-1D-86-41-F4-C0 Infra <unknown> -67 1 uofm-guest
1C-1D-86-53-2F-77 Infra <unknown> -85 11 uofm-secure
Connection History
Information for Auto Configuration ID 3
List of visible networks: 5 item(s) total, 5 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> No 83 Yes uofm-guest
Infra <unknown> Yes 99 Yes uofm-secure
List of preferred networks: 3 item(s)
Profile: uofm-secure
SSID: uofm-secure
SSID length: 11
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028001
Information for Connection ID 3
Connection started at: 2019-09-04 18:45:34-900
Auto Configuration ID: 3
Profile: uofm-secure
SSID: uofm-secure
SSID length: 11
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 64-e9-50-d0-58-17
Security and Authentication
Configured security type: WPA2-802.1X
Configured encryption type: CCMP(AES)
802.1X protocol: Yes
Authentication mode: Machine or user
EAP type: Authentication not started
Number of 802.1X restarts: 1
Number of 802.1X failures: 0
802.1X status: Success
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 7
Number of security packets sent: 7
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 567
Ndis Tx: 188
Unicast decrypt success: 6
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 487
Rx failure: 0
Tx success: 26
Tx failure: 0
Tx retry: 2
Tx multiple retry: 1
Tx max lifetime exceeded: 0
Tx ACK failure: 4
Roaming history: 0 item(s)
Information for Auto Configuration ID 2
List of visible networks: 5 item(s) total, 5 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> No 80 Yes uofm-guest
Infra <unknown> Yes 99 Yes uofm-secure
List of preferred networks: 3 item(s)
Profile: uofm-secure
SSID: uofm-secure
SSID length: 11
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Information for Connection ID 2
Connection started at: 2019-09-04 18:41:39-596
Auto Configuration ID: 2
Profile: uofm-secure
SSID: uofm-secure
SSID length: 11
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 64-e9-50-d0-58-17
Security and Authentication
Configured security type: WPA2-802.1X
Configured encryption type: CCMP(AES)
802.1X protocol: Yes
Authentication mode: Machine or user
EAP type: Authentication not started
Number of 802.1X restarts: 1
Number of 802.1X failures: 0
802.1X status: Success
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 7
Number of security packets sent: 7
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 0
Ndis Tx: 0
Unicast decrypt success: 8
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 566
Rx failure: 0
Tx success: 48
Tx failure: 0
Tx retry: 4
Tx multiple retry: 2
Tx max lifetime exceeded: 0
Tx ACK failure: 24
Roaming history: 1 item(s)
Times: 2019-09-04 18:45:33-262
Roamed from BSSID: 00-00-00-00-00-00
Reason: 0x00000007
Disconnected from BSSID: 00-00-00-00-00-00 Reason: 0x00000101
Information for Auto Configuration ID 1
List of visible networks: 5 item(s) total, 5 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> No 81 Yes uofm-guest
Infra <unknown> Yes 81 Yes uofm-secure
List of preferred networks: 3 item(s)
~
InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Auto Configuration
Initialize status: Success
Information for connection being diagnosed
Interface GUID: 362c9811-ad4c-475c-b5df-d6c04a0f48f6
Interface name: Intel(R) WiFi Link 1000 BGN
Interface type: Native WiFi
Result of diagnosis: There may be problem
InformationalDiagnostics Information (Wireless Network Adapter)
Details about wireless network adapter diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Native WiFi MSM
Initialize status: Success
Information for connection being diagnosed
Interface GUID: 362c9811-ad4c-475c-b5df-d6c04a0f48f6
Interface name: Intel(R) WiFi Link 1000 BGN
Interface type: Native WiFi
Profile: uofm-secure
SSID: uofm-secure
SSID length: 11
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No
Result of diagnosis: There may be problem
InformationalNetwork Diagnostics Log
File Name: 09116979-CA4E-4FC8-B2E5-4AA71C8D2E57.Diagnose.Admin.0.etl
InformationalOther Networking Configuration and Logs
File Name: NetworkConfiguration.cab
Collection information
Computer Name: ~
Windows Version: 6.1
Architecture: amd64
Time: Wednesday, September 04, 2019 6:58:41 PM
Publisher details Expand
Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 1.0
Publisher: Microsoft Windows
Internet Connections
Connect to the Internet or to a particular website.
Package Version: 1.0
Publisher: Microsoft Corporation
I have tried the https://support.microsoft.com/en-ca/help/2779064/your-computer-appears-to-be-correctly-configured-but-the-device-or-res and https://support.microsoft.com/en-ca/help/10741/windows-fix-network-connection-issues solutions
Continue reading...
Windows can't communicate with the device or resource (primary DNS server)
The device or resource is not responding to requests.
PrintInternet Connections Publisher details
Issues found
Windows can't communicate with the device or resource (primary DNS server.
The device or resource is not responding to requests.
Contact your network administrator or Internet service provider (ISP) Completed
Issues found Detection details
6 Windows can't communicate with the device or resource (primary DNS server) Detected Detected
The device or resource is not responding to requests.
Contact your network administrator or Internet service provider (ISP) Completed
Windows can't communicate with the device or resource (primary DNS server). If you are at home, contact your ISP. Otherwise, contact your network administrator for assistance.
Detection details Expand
InformationalDiagnostics Information (Network Adapter)
Details about network adapter diagnosis:
Network adapter Wireless Network Connection driver information:
Description . . . . . . . . . . : Intel(R) WiFi Link 1000 BGN
Manufacturer . . . . . . . . . : Intel Corporation
Provider . . . . . . . . . . . : Intel
Version . . . . . . . . . . . : 14.0.0.113
Inf File Name . . . . . . . . . : C:\Windows\INF\oem7.inf
Inf File Date . . . . . . . . . : Tuesday, November 09, 2010 6:43:32 AM
Section Name . . . . . . . . . : Install_MPCIEX_GEN_1000_HMC_BGN_WIN7_64
Hardware ID . . . . . . . . . . : pci\ven_8086&dev_0083&subsys_13058086
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9
InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: 362c9811-ad4c-475c-b5df-d6c04a0f48f6
Interface name: Intel(R) WiFi Link 1000 BGN
Interface type: Native WiFi
Connection incident diagnosed
Auto Configuration ID: 3
Connection ID: 3
Connection status summary
Connection started at: 2019-09-04 18:45:34-900
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success
List of visible access point(s): 26 item(s) total, 26 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
64-E9-50-D0-58-10 Infra <unknown> -50 1 uofm-guest
1C-1D-86-41-FC-A0 Infra <unknown> -60 1 uofm-guest
1C-1D-86-41-FC-A7 Infra <unknown> -57 1 uofm-secure
64-E9-50-D0-58-17 Infra <unknown> -51 1 uofm-secure
1C-1D-86-41-F4-C7 Infra <unknown> -65 1 uofm-secure
0C-68-03-2C-18-80 Infra <unknown> -76 11 uofm-guest
0C-68-03-2C-18-87 Infra <unknown> -76 11 uofm-secure
1C-1D-86-53-77-70 Infra <unknown> -67 6 uofm-guest
1C-1D-86-53-77-77 Infra <unknown> -66 6 uofm-secure
1C-1D-86-41-E2-00 Infra <unknown> -64 6 uofm-guest
1C-1D-86-41-E2-07 Infra <unknown> -64 6 uofm-secure
0C-68-03-2C-0F-F7 Infra <unknown> -73 11 uofm-secure
F8-4F-57-BD-88-47 Infra <unknown> -73 11 uofm-secure
F8-4F-57-BD-88-40 Infra <unknown> -70 11 uofm-guest
1C-1D-86-41-F4-C0 Infra <unknown> -67 1 uofm-guest
1C-1D-86-53-2F-77 Infra <unknown> -85 11 uofm-secure
Connection History
Information for Auto Configuration ID 3
List of visible networks: 5 item(s) total, 5 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> No 83 Yes uofm-guest
Infra <unknown> Yes 99 Yes uofm-secure
List of preferred networks: 3 item(s)
Profile: uofm-secure
SSID: uofm-secure
SSID length: 11
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028001
Information for Connection ID 3
Connection started at: 2019-09-04 18:45:34-900
Auto Configuration ID: 3
Profile: uofm-secure
SSID: uofm-secure
SSID length: 11
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 64-e9-50-d0-58-17
Security and Authentication
Configured security type: WPA2-802.1X
Configured encryption type: CCMP(AES)
802.1X protocol: Yes
Authentication mode: Machine or user
EAP type: Authentication not started
Number of 802.1X restarts: 1
Number of 802.1X failures: 0
802.1X status: Success
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 7
Number of security packets sent: 7
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 567
Ndis Tx: 188
Unicast decrypt success: 6
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 487
Rx failure: 0
Tx success: 26
Tx failure: 0
Tx retry: 2
Tx multiple retry: 1
Tx max lifetime exceeded: 0
Tx ACK failure: 4
Roaming history: 0 item(s)
Information for Auto Configuration ID 2
List of visible networks: 5 item(s) total, 5 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> No 80 Yes uofm-guest
Infra <unknown> Yes 99 Yes uofm-secure
List of preferred networks: 3 item(s)
Profile: uofm-secure
SSID: uofm-secure
SSID length: 11
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Information for Connection ID 2
Connection started at: 2019-09-04 18:41:39-596
Auto Configuration ID: 2
Profile: uofm-secure
SSID: uofm-secure
SSID length: 11
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 64-e9-50-d0-58-17
Security and Authentication
Configured security type: WPA2-802.1X
Configured encryption type: CCMP(AES)
802.1X protocol: Yes
Authentication mode: Machine or user
EAP type: Authentication not started
Number of 802.1X restarts: 1
Number of 802.1X failures: 0
802.1X status: Success
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 7
Number of security packets sent: 7
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 0
Ndis Tx: 0
Unicast decrypt success: 8
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 566
Rx failure: 0
Tx success: 48
Tx failure: 0
Tx retry: 4
Tx multiple retry: 2
Tx max lifetime exceeded: 0
Tx ACK failure: 24
Roaming history: 1 item(s)
Times: 2019-09-04 18:45:33-262
Roamed from BSSID: 00-00-00-00-00-00
Reason: 0x00000007
Disconnected from BSSID: 00-00-00-00-00-00 Reason: 0x00000101
Information for Auto Configuration ID 1
List of visible networks: 5 item(s) total, 5 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> No 81 Yes uofm-guest
Infra <unknown> Yes 81 Yes uofm-secure
List of preferred networks: 3 item(s)
~
InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Auto Configuration
Initialize status: Success
Information for connection being diagnosed
Interface GUID: 362c9811-ad4c-475c-b5df-d6c04a0f48f6
Interface name: Intel(R) WiFi Link 1000 BGN
Interface type: Native WiFi
Result of diagnosis: There may be problem
InformationalDiagnostics Information (Wireless Network Adapter)
Details about wireless network adapter diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Native WiFi MSM
Initialize status: Success
Information for connection being diagnosed
Interface GUID: 362c9811-ad4c-475c-b5df-d6c04a0f48f6
Interface name: Intel(R) WiFi Link 1000 BGN
Interface type: Native WiFi
Profile: uofm-secure
SSID: uofm-secure
SSID length: 11
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No
Result of diagnosis: There may be problem
InformationalNetwork Diagnostics Log
File Name: 09116979-CA4E-4FC8-B2E5-4AA71C8D2E57.Diagnose.Admin.0.etl
InformationalOther Networking Configuration and Logs
File Name: NetworkConfiguration.cab
Collection information
Computer Name: ~
Windows Version: 6.1
Architecture: amd64
Time: Wednesday, September 04, 2019 6:58:41 PM
Publisher details Expand
Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 1.0
Publisher: Microsoft Windows
Internet Connections
Connect to the Internet or to a particular website.
Package Version: 1.0
Publisher: Microsoft Corporation
I have tried the https://support.microsoft.com/en-ca/help/2779064/your-computer-appears-to-be-correctly-configured-but-the-device-or-res and https://support.microsoft.com/en-ca/help/10741/windows-fix-network-connection-issues solutions
Continue reading...