can someone help me, my mom just sent me an old used gateway NV59C laptop from the US ( i live in mexico) it has windows 7 Home Premium and i want to

[Microsoft Windows]

sorry i am new in this computer technology, it might be a silly or useless question to most but i have no clue how to update it, i already tried to download windows 10 from Microsoft but when i start to download the media creation tool, it gives me this error code after opening it We're not sure what happened, but we're unable to run this tool on your PC. if you continue experiencing problems, reference the error code when contacting customer support. Error code : 0x80072f8f - 0x20000. just for the record i only want the laptop for my kids to use it and watch videos or do kids stuff in i

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