D
DaveBrocklebank
Guest
Hi,
I have 2 computers connected to the same router, and after some time the laptop loses the ability to access a website and also my Outlook mail is unable to send or receive emails, but I can still ping ok.
The desktop computer (also Windows 10) continues to have perfect internet access.
I have both computers running on Windows 10 for over 2 years, and both running fine with no major recent changes. Windows Updates are auto on both machines, but one updates a few days earlier than the other.
Both computers are Windows 10 Pro 64 bit.
Desktop: Version 1809 (OS Build 17763.503)
Laptop: Version 1809 (OS Build 17763.379)
This has been happening the past few days. When I restart the laptop everything works fine for a while, and I can click on websites, and all works fine.
After some time (I am not sure how long… 30 minutes?) the problem reappears and I am unable to click on a website and my Outlook mail is unable to send or receive emails.
The weird thing is that I can still do a ‘google search’ using Chrome browser and it returns the list of websites as normal, but when I try to click on a website it says no internet connection.
My Outlook mail is also unable to send or receive emails.
I can ping www.google.com and it also works fine.
I have tried disabling BitDefender Total Security (which I have on both computers) but I still can’t access websites.
When I restart the laptop, it works fine for a while.
I tried
Try reinitialising the network states. Run the following commands in an elevated cmd shell:
· Reset WINSOCK entries to installation defaults:
netsh winsock reset catalog
· Reset TCP/IP stack to installation defaults:
netsh int ip reset reset.log
· Reset Firewall to installation defaults:
netsh advfirewall reset
· Flush DNS resolver cache:
ipconfig /flushdns
· Renew DNS client registration and refresh DHCP leases:
ipconfig /registerdns
· Flush routing table (reboot required):
route /f
When I restart the laptop to complete the above actions it works fine for a while, and then the problem appears.
The problem happens either when I connect the laptop to the router with a wired connection, or by WiFi.
The desktop is connected by a wired connection to the router and does not have a WiFi card.
Any suggestions?
Thanks in advance,
Dave
Continue reading...
I have 2 computers connected to the same router, and after some time the laptop loses the ability to access a website and also my Outlook mail is unable to send or receive emails, but I can still ping ok.
The desktop computer (also Windows 10) continues to have perfect internet access.
I have both computers running on Windows 10 for over 2 years, and both running fine with no major recent changes. Windows Updates are auto on both machines, but one updates a few days earlier than the other.
Both computers are Windows 10 Pro 64 bit.
Desktop: Version 1809 (OS Build 17763.503)
Laptop: Version 1809 (OS Build 17763.379)
This has been happening the past few days. When I restart the laptop everything works fine for a while, and I can click on websites, and all works fine.
After some time (I am not sure how long… 30 minutes?) the problem reappears and I am unable to click on a website and my Outlook mail is unable to send or receive emails.
The weird thing is that I can still do a ‘google search’ using Chrome browser and it returns the list of websites as normal, but when I try to click on a website it says no internet connection.
My Outlook mail is also unable to send or receive emails.
I can ping www.google.com and it also works fine.
I have tried disabling BitDefender Total Security (which I have on both computers) but I still can’t access websites.
When I restart the laptop, it works fine for a while.
I tried
Try reinitialising the network states. Run the following commands in an elevated cmd shell:
· Reset WINSOCK entries to installation defaults:
netsh winsock reset catalog
· Reset TCP/IP stack to installation defaults:
netsh int ip reset reset.log
· Reset Firewall to installation defaults:
netsh advfirewall reset
· Flush DNS resolver cache:
ipconfig /flushdns
· Renew DNS client registration and refresh DHCP leases:
ipconfig /registerdns
· Flush routing table (reboot required):
route /f
When I restart the laptop to complete the above actions it works fine for a while, and then the problem appears.
The problem happens either when I connect the laptop to the router with a wired connection, or by WiFi.
The desktop is connected by a wired connection to the router and does not have a WiFi card.
Any suggestions?
Thanks in advance,
Dave
Continue reading...