Can only perform *certain* actions with mouse/trackpad/keyboard

[TLarish]

Hi. I have a Surface 5, which I am now considering returning. At certain points (random, as far as I can tell) I enter into a state where I can only perform certain actions, and always the same actions; i.e. I can exit a program, but I can't click other desktop icons in task view. I can use the search bar on Chrome, but cannot execute Ctrl+C or scroll on a website. Three finger swipe works, two finger scroll does not; and the mouse can move. Etc. I don't have a theory to explain when the issue occurs, or why it affects certain actions and not others. This issue cannot be solved simply by resta

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