Can not restore computer to a previous state.

[Harold A. Climer]

I have tried to restore my computer to a previous

state from both the normal mode and the safe mode. It chugs along for

at least 15 minutes and says it is restoring files and when XP boots

up again into the normal mode it says that the restoration was

incomplete and it says nothing was done to my computer. I have tried

restoring my computer from at least 30 different restore points in

the last 24 hours and nothing works.



This is my system information.

OS Name Microsoft Windows XP Professional

Version 5.1.2600 Service Pack 3 Build 2600

OS Manufacturer Microsoft Corporation

System Name 732REDHILLFR

System Manufacturer HP Pavilion 061

System Model EX272AA-ABA a1520n

System Type X86-based PC

Processor x86 Family 15 Model 43 Stepping 1 AuthenticAMD ~2004

Mhz

BIOS Version/Date Phoenix Technologies, LTD 3.11, 9/19/2006

SMBIOS Version 2.4

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume1

Locale United States

Hardware Abstraction Layer Version = "5.1.2600.5512

(xpsp.080413-2111)"

User Name 732REDHILLFR\HP_Administrator

Time Zone Eastern Daylight Time

Total Physical Memory 3,072.00 MB

Available Physical Memory 2.23 GB

Total Virtual Memory 2.00 GB

Available Virtual Memory 1.96 GB

Page File Space 5.84 GB

Page File C:\pagefile.sys

Harold A Climer

Dept. Of Physics Geology, and Astronomy

U.T, Chattanooga

Rm. 406A Engineering, Math & Computer Science Building

615 McCallie Ave. Chattanooga TN 37403

Harold-Cimer@utc.edu

 

[Harold A. Climer]

I have tried to restore my computer to a previous

state from both the normal mode and the safe mode. It chugs along for

at least 15 minutes and says it is restoring files and when XP boots

up again into the normal mode it says that the restoration was

incomplete and it says nothing was done to my computer. I have tried

restoring my computer from at least 30 different restore points in

the last 24 hours and nothing works.



This is my system information.

OS Name Microsoft Windows XP Professional

Version 5.1.2600 Service Pack 3 Build 2600

OS Manufacturer Microsoft Corporation

System Name 732REDHILLFR

System Manufacturer HP Pavilion 061

System Model EX272AA-ABA a1520n

System Type X86-based PC

Processor x86 Family 15 Model 43 Stepping 1 AuthenticAMD ~2004

Mhz

BIOS Version/Date Phoenix Technologies, LTD 3.11, 9/19/2006

SMBIOS Version 2.4

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume1

Locale United States

Hardware Abstraction Layer Version = "5.1.2600.5512

(xpsp.080413-2111)"

User Name 732REDHILLFR\HP_Administrator

Time Zone Eastern Daylight Time

Total Physical Memory 3,072.00 MB

Available Physical Memory 2.23 GB

Total Virtual Memory 2.00 GB

Available Virtual Memory 1.96 GB

Page File Space 5.84 GB

Page File C:\pagefile.sys

Harold A Climer

Dept. Of Physics Geology, and Astronomy

U.T, Chattanooga

Rm. 406A Engineering, Math & Computer Science Building

615 McCallie Ave. Chattanooga TN 37403

Harold-Cimer@utc.edu

 

[SC Tom]

"Harold A. Climer" wrote in message

news:62gs06t8b0bvbgvt475u3v6ve48p7el2ug@4ax.com...

> I have tried to restore my computer to a previous

> state from both the normal mode and the safe mode. It chugs along for

> at least 15 minutes and says it is restoring files and when XP boots

> up again into the normal mode it says that the restoration was

> incomplete and it says nothing was done to my computer. I have tried

> restoring my computer from at least 30 different restore points in

> the last 24 hours and nothing works.

>

> This is my system information.

> OS Name Microsoft Windows XP Professional

> Version 5.1.2600 Service Pack 3 Build 2600

> OS Manufacturer Microsoft Corporation

> System Name 732REDHILLFR

> System Manufacturer HP Pavilion 061

> System Model EX272AA-ABA a1520n

> System Type X86-based PC

> Processor x86 Family 15 Model 43 Stepping 1 AuthenticAMD ~2004

> Mhz

> BIOS Version/Date Phoenix Technologies, LTD 3.11, 9/19/2006

> SMBIOS Version 2.4

> Windows Directory C:\WINDOWS

> System Directory C:\WINDOWS\system32

> Boot Device \Device\HarddiskVolume1

> Locale United States

> Hardware Abstraction Layer Version = "5.1.2600.5512

> (xpsp.080413-2111)"

> User Name 732REDHILLFR\HP_Administrator

> Time Zone Eastern Daylight Time

> Total Physical Memory 3,072.00 MB

> Available Physical Memory 2.23 GB

> Total Virtual Memory 2.00 GB

> Available Virtual Memory 1.96 GB

> Page File Space 5.84 GB

> Page File C:\pagefile.sys

> Harold A Climer

> Dept. Of Physics Geology, and Astronomy

> U.T, Chattanooga

> Rm. 406A Engineering, Math & Computer Science Building

> 615 McCallie Ave. Chattanooga TN 37403

> Harold-Cimer@utc.edu



Antivirus programs and 3rd party firewalls will sometimes interfere with a

successful System Restore. You can always try it in safe mode with command

prompt:



How to start the System Restore tool by using the safe mode option with the

Command prompt in Windows XP http://support.microsoft.com/kb/304449



This has worked for me when the normal routes have failed.

--

SC Tom

 

[SC Tom]

"Harold A. Climer" wrote in message

news:62gs06t8b0bvbgvt475u3v6ve48p7el2ug@4ax.com...

> I have tried to restore my computer to a previous

> state from both the normal mode and the safe mode. It chugs along for

> at least 15 minutes and says it is restoring files and when XP boots

> up again into the normal mode it says that the restoration was

> incomplete and it says nothing was done to my computer. I have tried

> restoring my computer from at least 30 different restore points in

> the last 24 hours and nothing works.

>

> This is my system information.

> OS Name Microsoft Windows XP Professional

> Version 5.1.2600 Service Pack 3 Build 2600

> OS Manufacturer Microsoft Corporation

> System Name 732REDHILLFR

> System Manufacturer HP Pavilion 061

> System Model EX272AA-ABA a1520n

> System Type X86-based PC

> Processor x86 Family 15 Model 43 Stepping 1 AuthenticAMD ~2004

> Mhz

> BIOS Version/Date Phoenix Technologies, LTD 3.11, 9/19/2006

> SMBIOS Version 2.4

> Windows Directory C:\WINDOWS

> System Directory C:\WINDOWS\system32

> Boot Device \Device\HarddiskVolume1

> Locale United States

> Hardware Abstraction Layer Version = "5.1.2600.5512

> (xpsp.080413-2111)"

> User Name 732REDHILLFR\HP_Administrator

> Time Zone Eastern Daylight Time

> Total Physical Memory 3,072.00 MB

> Available Physical Memory 2.23 GB

> Total Virtual Memory 2.00 GB

> Available Virtual Memory 1.96 GB

> Page File Space 5.84 GB

> Page File C:\pagefile.sys

> Harold A Climer

> Dept. Of Physics Geology, and Astronomy

> U.T, Chattanooga

> Rm. 406A Engineering, Math & Computer Science Building

> 615 McCallie Ave. Chattanooga TN 37403

> Harold-Cimer@utc.edu



Antivirus programs and 3rd party firewalls will sometimes interfere with a

successful System Restore. You can always try it in safe mode with command

prompt:



How to start the System Restore tool by using the safe mode option with the

Command prompt in Windows XP http://support.microsoft.com/kb/304449



This has worked for me when the normal routes have failed.

--

SC Tom

 

[Mark Adams]

"Harold A. Climer" wrote:



> I have tried to restore my computer to a previous

> state from both the normal mode and the safe mode. It chugs along for

> at least 15 minutes and says it is restoring files and when XP boots

> up again into the normal mode it says that the restoration was

> incomplete and it says nothing was done to my computer. I have tried

> restoring my computer from at least 30 different restore points in

> the last 24 hours and nothing works.

>

> This is my system information.

> OS Name Microsoft Windows XP Professional

> Version 5.1.2600 Service Pack 3 Build 2600

> OS Manufacturer Microsoft Corporation

> System Name 732REDHILLFR

> System Manufacturer HP Pavilion 061

> System Model EX272AA-ABA a1520n

> System Type X86-based PC

> Processor x86 Family 15 Model 43 Stepping 1 AuthenticAMD ~2004

> Mhz

> BIOS Version/Date Phoenix Technologies, LTD 3.11, 9/19/2006

> SMBIOS Version 2.4

> Windows Directory C:\WINDOWS

> System Directory C:\WINDOWS\system32

> Boot Device \Device\HarddiskVolume1

> Locale United States

> Hardware Abstraction Layer Version = "5.1.2600.5512

> (xpsp.080413-2111)"

> User Name 732REDHILLFR\HP_Administrator

> Time Zone Eastern Daylight Time

> Total Physical Memory 3,072.00 MB

> Available Physical Memory 2.23 GB

> Total Virtual Memory 2.00 GB

> Available Virtual Memory 1.96 GB

> Page File Space 5.84 GB

> Page File C:\pagefile.sys

> Harold A Climer

> Dept. Of Physics Geology, and Astronomy

> U.T, Chattanooga

> Rm. 406A Engineering, Math & Computer Science Building

> 615 McCallie Ave. Chattanooga TN 37403

> Harold-Cimer@utc.edu

> .

>



Sometimes antivirus or security suites interfere with or disable System

Restore. You didn't say what was wrong that made you feel you needed to do a

System Restore. Care to share?

 

[Mark Adams]

"Harold A. Climer" wrote:



> I have tried to restore my computer to a previous

> state from both the normal mode and the safe mode. It chugs along for

> at least 15 minutes and says it is restoring files and when XP boots

> up again into the normal mode it says that the restoration was

> incomplete and it says nothing was done to my computer. I have tried

> restoring my computer from at least 30 different restore points in

> the last 24 hours and nothing works.

>

> This is my system information.

> OS Name Microsoft Windows XP Professional

> Version 5.1.2600 Service Pack 3 Build 2600

> OS Manufacturer Microsoft Corporation

> System Name 732REDHILLFR

> System Manufacturer HP Pavilion 061

> System Model EX272AA-ABA a1520n

> System Type X86-based PC

> Processor x86 Family 15 Model 43 Stepping 1 AuthenticAMD ~2004

> Mhz

> BIOS Version/Date Phoenix Technologies, LTD 3.11, 9/19/2006

> SMBIOS Version 2.4

> Windows Directory C:\WINDOWS

> System Directory C:\WINDOWS\system32

> Boot Device \Device\HarddiskVolume1

> Locale United States

> Hardware Abstraction Layer Version = "5.1.2600.5512

> (xpsp.080413-2111)"

> User Name 732REDHILLFR\HP_Administrator

> Time Zone Eastern Daylight Time

> Total Physical Memory 3,072.00 MB

> Available Physical Memory 2.23 GB

> Total Virtual Memory 2.00 GB

> Available Virtual Memory 1.96 GB

> Page File Space 5.84 GB

> Page File C:\pagefile.sys

> Harold A Climer

> Dept. Of Physics Geology, and Astronomy

> U.T, Chattanooga

> Rm. 406A Engineering, Math & Computer Science Building

> 615 McCallie Ave. Chattanooga TN 37403

> Harold-Cimer@utc.edu

> .

>



Sometimes antivirus or security suites interfere with or disable System

Restore. You didn't say what was wrong that made you feel you needed to do a

System Restore. Care to share?

 

[PA Bear [MS MVP]]

What anti-virus application or security suite is installed and is your

subscription current? What anti-spyware applications (other than Defender)?

What third-party firewall (if any)?



Has a(another) Norton or McAfee application ever been installed on the

computer (e.g., a free-trial version that came preinstalled when you bought

it)?



Also see http://bertk.mvps.org/html/srfail.html





Harold A. Climer wrote:

> ...I have tried to restore my computer to a previous

> state from both the normal mode and the safe mode. It chugs along for

> at least 15 minutes and says it is restoring files and when XP boots

> up again into the normal mode it says that the restoration was

> incomplete and it says nothing was done to my computer. I have tried

> restoring my computer from at least 30 different restore points in

> the last 24 hours and nothing works.

>

> This is my system information.

> OS Name Microsoft Windows XP Professional

> Version 5.1.2600 Service Pack 3 Build 2600...

 

[PA Bear [MS MVP]]

What anti-virus application or security suite is installed and is your

subscription current? What anti-spyware applications (other than Defender)?

What third-party firewall (if any)?



Has a(another) Norton or McAfee application ever been installed on the

computer (e.g., a free-trial version that came preinstalled when you bought

it)?



Also see http://bertk.mvps.org/html/srfail.html





Harold A. Climer wrote:

> ...I have tried to restore my computer to a previous

> state from both the normal mode and the safe mode. It chugs along for

> at least 15 minutes and says it is restoring files and when XP boots

> up again into the normal mode it says that the restoration was

> incomplete and it says nothing was done to my computer. I have tried

> restoring my computer from at least 30 different restore points in

> the last 24 hours and nothing works.

>

> This is my system information.

> OS Name Microsoft Windows XP Professional

> Version 5.1.2600 Service Pack 3 Build 2600...

 

[Lem]

On 6/8/2010 11:41 AM, PA Bear [MS MVP] wrote:

> What anti-virus application or security suite is installed and is your

> subscription current? What anti-spyware applications (other than

> Defender)? What third-party firewall (if any)?

>

> Has a(another) Norton or McAfee application ever been installed on the

> computer (e.g., a free-trial version that came preinstalled when you

> bought it)?

>

> Also see http://bertk.mvps.org/html/srfail.html

>

>

> Harold A. Climer wrote:

>> ...I have tried to restore my computer to a previous

>> state from both the normal mode and the safe mode. It chugs along for

>> at least 15 minutes and says it is restoring files and when XP boots

>> up again into the normal mode it says that the restoration was

>> incomplete and it says nothing was done to my computer. I have tried

>> restoring my computer from at least 30 different restore points in

>> the last 24 hours and nothing works.

>>

>> This is my system information.

>> OS Name Microsoft Windows XP Professional

>> Version 5.1.2600 Service Pack 3 Build 2600...

>



+1



--

Lem



Apollo 11 - 40 years ago:

http://www.nasa.gov/mission_pages/apollo/40th/index.html

 

[Lem]

On 6/8/2010 11:41 AM, PA Bear [MS MVP] wrote:

> What anti-virus application or security suite is installed and is your

> subscription current? What anti-spyware applications (other than

> Defender)? What third-party firewall (if any)?

>

> Has a(another) Norton or McAfee application ever been installed on the

> computer (e.g., a free-trial version that came preinstalled when you

> bought it)?

>

> Also see http://bertk.mvps.org/html/srfail.html

>

>

> Harold A. Climer wrote:

>> ...I have tried to restore my computer to a previous

>> state from both the normal mode and the safe mode. It chugs along for

>> at least 15 minutes and says it is restoring files and when XP boots

>> up again into the normal mode it says that the restoration was

>> incomplete and it says nothing was done to my computer. I have tried

>> restoring my computer from at least 30 different restore points in

>> the last 24 hours and nothing works.

>>

>> This is my system information.

>> OS Name Microsoft Windows XP Professional

>> Version 5.1.2600 Service Pack 3 Build 2600...

>



+1



--

Lem



Apollo 11 - 40 years ago:

http://www.nasa.gov/mission_pages/apollo/40th/index.html

 

[Harold A. Climer]

On Tue, 8 Jun 2010 07:29:44 -0700, Mark Adams

wrote:



>

>

>"Harold A. Climer" wrote:

>

>> I have tried to restore my computer to a previous

>> state from both the normal mode and the safe mode. It chugs along for

>> at least 15 minutes and says it is restoring files and when XP boots

>> up again into the normal mode it says that the restoration was

>> incomplete and it says nothing was done to my computer. I have tried

>> restoring my computer from at least 30 different restore points in

>> the last 24 hours and nothing works.

>>

>> This is my system information.

>> OS Name Microsoft Windows XP Professional

>> Version 5.1.2600 Service Pack 3 Build 2600

>> OS Manufacturer Microsoft Corporation

>> System Name 732REDHILLFR

>> System Manufacturer HP Pavilion 061

>> System Model EX272AA-ABA a1520n

>> System Type X86-based PC

>> Processor x86 Family 15 Model 43 Stepping 1 AuthenticAMD ~2004

>> Mhz

>> BIOS Version/Date Phoenix Technologies, LTD 3.11, 9/19/2006

>> SMBIOS Version 2.4

>> Windows Directory C:\WINDOWS

>> System Directory C:\WINDOWS\system32

>> Boot Device \Device\HarddiskVolume1

>> Locale United States

>> Hardware Abstraction Layer Version = "5.1.2600.5512

>> (xpsp.080413-2111)"

>> User Name 732REDHILLFR\HP_Administrator

>> Time Zone Eastern Daylight Time

>> Total Physical Memory 3,072.00 MB

>> Available Physical Memory 2.23 GB

>> Total Virtual Memory 2.00 GB

>> Available Virtual Memory 1.96 GB

>> Page File Space 5.84 GB

>> Page File C:\pagefile.sys

>> Harold A Climer

>> Dept. Of Physics Geology, and Astronomy

>> U.T, Chattanooga

>> Rm. 406A Engineering, Math & Computer Science Building

>> 615 McCallie Ave. Chattanooga TN 37403

>> Harold-Cimer@utc.edu

>> .

>>

>

>Sometimes antivirus or security suites interfere with or disable System

>Restore. You didn't say what was wrong that made you feel you needed to do a

>System Restore. Care to share?



I was using MAPLE 11 to solve a Classical Mechanics problem

when a voltage spike caused the computer to go a bit wonky. I think

lightening caused a spike in the phone line since the bell rang and

possibly the power line too.

Then Maple was not responding correctly( Did not respond to mouse

clicks for menus and to close drop down windows) so I thought I would

try to a system restore. This has worked before when a particular

program was mis behaving.

 

[Harold A. Climer]

On Tue, 8 Jun 2010 07:29:44 -0700, Mark Adams

wrote:



>

>

>"Harold A. Climer" wrote:

>

>> I have tried to restore my computer to a previous

>> state from both the normal mode and the safe mode. It chugs along for

>> at least 15 minutes and says it is restoring files and when XP boots

>> up again into the normal mode it says that the restoration was

>> incomplete and it says nothing was done to my computer. I have tried

>> restoring my computer from at least 30 different restore points in

>> the last 24 hours and nothing works.

>>

>> This is my system information.

>> OS Name Microsoft Windows XP Professional

>> Version 5.1.2600 Service Pack 3 Build 2600

>> OS Manufacturer Microsoft Corporation

>> System Name 732REDHILLFR

>> System Manufacturer HP Pavilion 061

>> System Model EX272AA-ABA a1520n

>> System Type X86-based PC

>> Processor x86 Family 15 Model 43 Stepping 1 AuthenticAMD ~2004

>> Mhz

>> BIOS Version/Date Phoenix Technologies, LTD 3.11, 9/19/2006

>> SMBIOS Version 2.4

>> Windows Directory C:\WINDOWS

>> System Directory C:\WINDOWS\system32

>> Boot Device \Device\HarddiskVolume1

>> Locale United States

>> Hardware Abstraction Layer Version = "5.1.2600.5512

>> (xpsp.080413-2111)"

>> User Name 732REDHILLFR\HP_Administrator

>> Time Zone Eastern Daylight Time

>> Total Physical Memory 3,072.00 MB

>> Available Physical Memory 2.23 GB

>> Total Virtual Memory 2.00 GB

>> Available Virtual Memory 1.96 GB

>> Page File Space 5.84 GB

>> Page File C:\pagefile.sys

>> Harold A Climer

>> Dept. Of Physics Geology, and Astronomy

>> U.T, Chattanooga

>> Rm. 406A Engineering, Math & Computer Science Building

>> 615 McCallie Ave. Chattanooga TN 37403

>> Harold-Cimer@utc.edu

>> .

>>

>

>Sometimes antivirus or security suites interfere with or disable System

>Restore. You didn't say what was wrong that made you feel you needed to do a

>System Restore. Care to share?



I was using MAPLE 11 to solve a Classical Mechanics problem

when a voltage spike caused the computer to go a bit wonky. I think

lightening caused a spike in the phone line since the bell rang and

possibly the power line too.

Then Maple was not responding correctly( Did not respond to mouse

clicks for menus and to close drop down windows) so I thought I would

try to a system restore. This has worked before when a particular

program was mis behaving.

 

[Animenia]

Hi.



Try go to the safe mode menu and use the "Boot to last known-good

configuration" options.

This option won't allow you to pick what date to restore too however it

will go back as far as it has to.



What anti-virus protection are you using? I know that Norton Antivirus

from Symantec has caused some issues with system restore in the past and

turning protection OFF during the restore has been one solution.



You could also check in event viewer and see if there is any hint of

why the system restore is incomplete.

Go to Start - Run and type eventvwr.msc and press enter.

Click on Windows Log in the left pane then click on System.

Click the gray title “Source” at the top of the source name

column in the right pane to sort by source name, look for "sr" and

"srservice".



/ Ani

 

[Animenia]

Hi.



Try go to the safe mode menu and use the "Boot to last known-good

configuration" options.

This option won't allow you to pick what date to restore too however it

will go back as far as it has to.



What anti-virus protection are you using? I know that Norton Antivirus

from Symantec has caused some issues with system restore in the past and

turning protection OFF during the restore has been one solution.



You could also check in event viewer and see if there is any hint of

why the system restore is incomplete.

Go to Start - Run and type eventvwr.msc and press enter.

Click on Windows Log in the left pane then click on System.

Click the gray title “Source” at the top of the source name

column in the right pane to sort by source name, look for "sr" and

"srservice".



/ Ani

 

[Mark Adams]

"Harold A. Climer" wrote:



> On Tue, 8 Jun 2010 07:29:44 -0700, Mark Adams

> wrote:

>

> >

> >

> >"Harold A. Climer" wrote:

> >

> >> I have tried to restore my computer to a previous

> >> state from both the normal mode and the safe mode. It chugs along for

> >> at least 15 minutes and says it is restoring files and when XP boots

> >> up again into the normal mode it says that the restoration was

> >> incomplete and it says nothing was done to my computer. I have tried

> >> restoring my computer from at least 30 different restore points in

> >> the last 24 hours and nothing works.

> >>

> >> This is my system information.

> >> OS Name Microsoft Windows XP Professional

> >> Version 5.1.2600 Service Pack 3 Build 2600

> >> OS Manufacturer Microsoft Corporation

> >> System Name 732REDHILLFR

> >> System Manufacturer HP Pavilion 061

> >> System Model EX272AA-ABA a1520n

> >> System Type X86-based PC

> >> Processor x86 Family 15 Model 43 Stepping 1 AuthenticAMD ~2004

> >> Mhz

> >> BIOS Version/Date Phoenix Technologies, LTD 3.11, 9/19/2006

> >> SMBIOS Version 2.4

> >> Windows Directory C:\WINDOWS

> >> System Directory C:\WINDOWS\system32

> >> Boot Device \Device\HarddiskVolume1

> >> Locale United States

> >> Hardware Abstraction Layer Version = "5.1.2600.5512

> >> (xpsp.080413-2111)"

> >> User Name 732REDHILLFR\HP_Administrator

> >> Time Zone Eastern Daylight Time

> >> Total Physical Memory 3,072.00 MB

> >> Available Physical Memory 2.23 GB

> >> Total Virtual Memory 2.00 GB

> >> Available Virtual Memory 1.96 GB

> >> Page File Space 5.84 GB

> >> Page File C:\pagefile.sys

> >> Harold A Climer

> >> Dept. Of Physics Geology, and Astronomy

> >> U.T, Chattanooga

> >> Rm. 406A Engineering, Math & Computer Science Building

> >> 615 McCallie Ave. Chattanooga TN 37403

> >> Harold-Cimer@utc.edu

> >> .

> >>

> >

> >Sometimes antivirus or security suites interfere with or disable System

> >Restore. You didn't say what was wrong that made you feel you needed to do a

> >System Restore. Care to share?

>

> I was using MAPLE 11 to solve a Classical Mechanics problem

> when a voltage spike caused the computer to go a bit wonky. I think

> lightening caused a spike in the phone line since the bell rang and

> possibly the power line too.

> Then Maple was not responding correctly( Did not respond to mouse

> clicks for menus and to close drop down windows) so I thought I would

> try to a system restore. This has worked before when a particular

> program was mis behaving.

>

> .

>



Ooo, not good. You should be using a surge protector/uninterruptible power

supply anywhere lightning is likely. Does the machine run OK otherwise?

(nothing fried?) If the machine is yours, I would try uninstalling and

reinstalling the program. If the machine belongs to the University, I would

have the IT department reimage it.

 

[Mark Adams]

"Harold A. Climer" wrote:



> On Tue, 8 Jun 2010 07:29:44 -0700, Mark Adams

> wrote:

>

> >

> >

> >"Harold A. Climer" wrote:

> >

> >> I have tried to restore my computer to a previous

> >> state from both the normal mode and the safe mode. It chugs along for

> >> at least 15 minutes and says it is restoring files and when XP boots

> >> up again into the normal mode it says that the restoration was

> >> incomplete and it says nothing was done to my computer. I have tried

> >> restoring my computer from at least 30 different restore points in

> >> the last 24 hours and nothing works.

> >>

> >> This is my system information.

> >> OS Name Microsoft Windows XP Professional

> >> Version 5.1.2600 Service Pack 3 Build 2600

> >> OS Manufacturer Microsoft Corporation

> >> System Name 732REDHILLFR

> >> System Manufacturer HP Pavilion 061

> >> System Model EX272AA-ABA a1520n

> >> System Type X86-based PC

> >> Processor x86 Family 15 Model 43 Stepping 1 AuthenticAMD ~2004

> >> Mhz

> >> BIOS Version/Date Phoenix Technologies, LTD 3.11, 9/19/2006

> >> SMBIOS Version 2.4

> >> Windows Directory C:\WINDOWS

> >> System Directory C:\WINDOWS\system32

> >> Boot Device \Device\HarddiskVolume1

> >> Locale United States

> >> Hardware Abstraction Layer Version = "5.1.2600.5512

> >> (xpsp.080413-2111)"

> >> User Name 732REDHILLFR\HP_Administrator

> >> Time Zone Eastern Daylight Time

> >> Total Physical Memory 3,072.00 MB

> >> Available Physical Memory 2.23 GB

> >> Total Virtual Memory 2.00 GB

> >> Available Virtual Memory 1.96 GB

> >> Page File Space 5.84 GB

> >> Page File C:\pagefile.sys

> >> Harold A Climer

> >> Dept. Of Physics Geology, and Astronomy

> >> U.T, Chattanooga

> >> Rm. 406A Engineering, Math & Computer Science Building

> >> 615 McCallie Ave. Chattanooga TN 37403

> >> Harold-Cimer@utc.edu

> >> .

> >>

> >

> >Sometimes antivirus or security suites interfere with or disable System

> >Restore. You didn't say what was wrong that made you feel you needed to do a

> >System Restore. Care to share?

>

> I was using MAPLE 11 to solve a Classical Mechanics problem

> when a voltage spike caused the computer to go a bit wonky. I think

> lightening caused a spike in the phone line since the bell rang and

> possibly the power line too.

> Then Maple was not responding correctly( Did not respond to mouse

> clicks for menus and to close drop down windows) so I thought I would

> try to a system restore. This has worked before when a particular

> program was mis behaving.

>

> .

>



Ooo, not good. You should be using a surge protector/uninterruptible power

supply anywhere lightning is likely. Does the machine run OK otherwise?

(nothing fried?) If the machine is yours, I would try uninstalling and

reinstalling the program. If the machine belongs to the University, I would

have the IT department reimage it.

 

[Harold A. Climer]

On Wed, 9 Jun 2010 07:33:58 -0700, Mark Adams

wrote:



>

>

>"Harold A. Climer" wrote:

>

>> On Tue, 8 Jun 2010 07:29:44 -0700, Mark Adams

>> wrote:

>>

>> >

>> >

>> >"Harold A. Climer" wrote:

>> >

>> >> I have tried to restore my computer to a previous

>> >> state from both the normal mode and the safe mode. It chugs along for

>> >> at least 15 minutes and says it is restoring files and when XP boots

>> >> up again into the normal mode it says that the restoration was

>> >> incomplete and it says nothing was done to my computer. I have tried

>> >> restoring my computer from at least 30 different restore points in

>> >> the last 24 hours and nothing works.

>> >>

>> >> This is my system information.

>> >> OS Name Microsoft Windows XP Professional

>> >> Version 5.1.2600 Service Pack 3 Build 2600

>> >> OS Manufacturer Microsoft Corporation

>> >> System Name 732REDHILLFR

>> >> System Manufacturer HP Pavilion 061

>> >> System Model EX272AA-ABA a1520n

>> >> System Type X86-based PC

>> >> Processor x86 Family 15 Model 43 Stepping 1 AuthenticAMD ~2004

>> >> Mhz

>> >> BIOS Version/Date Phoenix Technologies, LTD 3.11, 9/19/2006

>> >> SMBIOS Version 2.4

>> >> Windows Directory C:\WINDOWS

>> >> System Directory C:\WINDOWS\system32

>> >> Boot Device \Device\HarddiskVolume1

>> >> Locale United States

>> >> Hardware Abstraction Layer Version = "5.1.2600.5512

>> >> (xpsp.080413-2111)"

>> >> User Name 732REDHILLFR\HP_Administrator

>> >> Time Zone Eastern Daylight Time

>> >> Total Physical Memory 3,072.00 MB

>> >> Available Physical Memory 2.23 GB

>> >> Total Virtual Memory 2.00 GB

>> >> Available Virtual Memory 1.96 GB

>> >> Page File Space 5.84 GB

>> >> Page File C:\pagefile.sys

>> >> Harold A Climer

>> >> Dept. Of Physics Geology, and Astronomy

>> >> U.T, Chattanooga

>> >> Rm. 406A Engineering, Math & Computer Science Building

>> >> 615 McCallie Ave. Chattanooga TN 37403

>> >> Harold-Cimer@utc.edu

>> >> .

>> >>

>> >

>> >Sometimes antivirus or security suites interfere with or disable System

>> >Restore. You didn't say what was wrong that made you feel you needed to do a

>> >System Restore. Care to share?

>>

>> I was using MAPLE 11 to solve a Classical Mechanics problem

>> when a voltage spike caused the computer to go a bit wonky. I think

>> lightening caused a spike in the phone line since the bell rang and

>> possibly the power line too.

>> Then Maple was not responding correctly( Did not respond to mouse

>> clicks for menus and to close drop down windows) so I thought I would

>> try to a system restore. This has worked before when a particular

>> program was mis behaving.

>>

>> .

>>

>

>Ooo, not good. You should be using a surge protector/uninterruptible power

>supply anywhere lightning is likely. Does the machine run OK otherwise?

>(nothing fried?) If the machine is yours, I would try uninstalling and

>reinstalling the program. If the machine belongs to the University, I would

>have the IT department reimage it.





As far as I can tell Maple 11 is the only thing that is mis behaving.

Office 2007 is OK. Eudora is working. So is my Usenet client Forte

Agent.

BTW I have a whole house surge protector as well as individual

protectors for my computer as well as my TV and HI-FI systems.

It may well be that the spike had nothing to do with Maple, I don't

know.

BTW someone asked what Anti Virus software I am using. It was Norton

and installed in September 2008, so whatever version was out then is

what I have. I have the latest updates and definitions for it.

I am also using the latest version of Zone Alarm Pro.



I might have to re-install Maple 11. This could be a real pain,

because I will probably have to get a new purchase code.

A friend of mine got a new computer surplused the old one and tried to

install Maple on the new one and the folks at Maplesoft gave him a

bit of a hassle because they thought he was installing it on more that

the allowed number of computers. (2) for a Personal Licenses.

Harold A Climer

Dept. Of Physics Geology, and Astronomy

U.T, Chattanooga

Rm. 406A Engineering, Math & Computer Science Building

615 McCallie Ave. Chattanooga TN 37403

Harold-Cimer@utc.edu

 

[Mark Adams]

"Harold A. Climer" wrote:



> On Wed, 9 Jun 2010 07:33:58 -0700, Mark Adams

> wrote:

>

> >

> >

> >"Harold A. Climer" wrote:

> >

> >> On Tue, 8 Jun 2010 07:29:44 -0700, Mark Adams

> >> wrote:

> >>

> >> >

> >> >

> >> >"Harold A. Climer" wrote:

> >> >

> >> >> I have tried to restore my computer to a previous

> >> >> state from both the normal mode and the safe mode. It chugs along for

> >> >> at least 15 minutes and says it is restoring files and when XP boots

> >> >> up again into the normal mode it says that the restoration was

> >> >> incomplete and it says nothing was done to my computer. I have tried

> >> >> restoring my computer from at least 30 different restore points in

> >> >> the last 24 hours and nothing works.

> >> >>

> >> >> This is my system information.

> >> >> OS Name Microsoft Windows XP Professional

> >> >> Version 5.1.2600 Service Pack 3 Build 2600

> >> >> OS Manufacturer Microsoft Corporation

> >> >> System Name 732REDHILLFR

> >> >> System Manufacturer HP Pavilion 061

> >> >> System Model EX272AA-ABA a1520n

> >> >> System Type X86-based PC

> >> >> Processor x86 Family 15 Model 43 Stepping 1 AuthenticAMD ~2004

> >> >> Mhz

> >> >> BIOS Version/Date Phoenix Technologies, LTD 3.11, 9/19/2006

> >> >> SMBIOS Version 2.4

> >> >> Windows Directory C:\WINDOWS

> >> >> System Directory C:\WINDOWS\system32

> >> >> Boot Device \Device\HarddiskVolume1

> >> >> Locale United States

> >> >> Hardware Abstraction Layer Version = "5.1.2600.5512

> >> >> (xpsp.080413-2111)"

> >> >> User Name 732REDHILLFR\HP_Administrator

> >> >> Time Zone Eastern Daylight Time

> >> >> Total Physical Memory 3,072.00 MB

> >> >> Available Physical Memory 2.23 GB

> >> >> Total Virtual Memory 2.00 GB

> >> >> Available Virtual Memory 1.96 GB

> >> >> Page File Space 5.84 GB

> >> >> Page File C:\pagefile.sys

> >> >> Harold A Climer

> >> >> Dept. Of Physics Geology, and Astronomy

> >> >> U.T, Chattanooga

> >> >> Rm. 406A Engineering, Math & Computer Science Building

> >> >> 615 McCallie Ave. Chattanooga TN 37403

> >> >> Harold-Cimer@utc.edu

> >> >> .

> >> >>

> >> >

> >> >Sometimes antivirus or security suites interfere with or disable System

> >> >Restore. You didn't say what was wrong that made you feel you needed to do a

> >> >System Restore. Care to share?

> >>

> >> I was using MAPLE 11 to solve a Classical Mechanics problem

> >> when a voltage spike caused the computer to go a bit wonky. I think

> >> lightening caused a spike in the phone line since the bell rang and

> >> possibly the power line too.

> >> Then Maple was not responding correctly( Did not respond to mouse

> >> clicks for menus and to close drop down windows) so I thought I would

> >> try to a system restore. This has worked before when a particular

> >> program was mis behaving.

> >>

> >> .

> >>

> >

> >Ooo, not good. You should be using a surge protector/uninterruptible power

> >supply anywhere lightning is likely. Does the machine run OK otherwise?

> >(nothing fried?) If the machine is yours, I would try uninstalling and

> >reinstalling the program. If the machine belongs to the University, I would

> >have the IT department reimage it.

>

>

> As far as I can tell Maple 11 is the only thing that is mis behaving.

> Office 2007 is OK. Eudora is working. So is my Usenet client Forte

> Agent.

> BTW I have a whole house surge protector as well as individual

> protectors for my computer as well as my TV and HI-FI systems.

> It may well be that the spike had nothing to do with Maple, I don't

> know.

> BTW someone asked what Anti Virus software I am using. It was Norton

> and installed in September 2008, so whatever version was out then is

> what I have. I have the latest updates and definitions for it.

> I am also using the latest version of Zone Alarm Pro.

>

> I might have to re-install Maple 11. This could be a real pain,

> because I will probably have to get a new purchase code.

> A friend of mine got a new computer surplused the old one and tried to

> install Maple on the new one and the folks at Maplesoft gave him a

> bit of a hassle because they thought he was installing it on more that

> the allowed number of computers. (2) for a Personal Licenses.

> Harold A Climer

> Dept. Of Physics Geology, and Astronomy

> U.T, Chattanooga

> Rm. 406A Engineering, Math & Computer Science Building

> 615 McCallie Ave. Chattanooga TN 37403

> Harold-Cimer@utc.edu

> .

>



Turn off the antivirus and firewall before doing the System Restore. But I

think it would be better to uninstall and reinstall the Maple software rather

than do a System Restore, as long as only the Maple is affected. If you are

reinstalling the software to the same computer, I can't see that Maplesoft

would object to that.