T
TerriGriffiths
Guest
I have an HP Envy laptop new in July 2021. The microphone stopped working randomly not long after buying it, and my issue also interfered with my external mics too.In the sounds settings it looks like it picks up sound, by plays nothing out out Recorder, Teams or Zoom.Did the troubleshooting, found no problems.Re-installed the drivers twice, once from HP and from brand source, didn't work.Up dated to Windows 11 to see if it fixed it, it stopped the issues with my external microphones, but the built in one still didn't work.Did everything my support team said, but nothing worked.So we reset the
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