G
German Segui
Guest
Hi,
For a few days I'm experiencing some crashes on my laptop. Windows freezes for a few minutes and restarts automatically (no bluescreen). I've checked the Event Viewer but nothing relevant was found.
The issue appears once a day: Crash + reboot and working fine again. Performance is not affected.
Drivers, Windows and BIOS are updated to the last version available.
I've also run WhoCrashed to analyze the .dmp files but I need help to find the root cause.
[COLOR=rgba(17, 17, 17, 1)]On Fri 05/03/2021 15:38:56 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: [COLOR=rgba(17, 17, 17, 1)]ffffae04023b5138.sys[/COLOR] (ffffae04023b5138)
Bugcheck code: 0x133 (0x1, 0x1E00, 0xFFFFF8026D771358, 0x0)
Error: [COLOR=rgba(17, 17, 17, 1)]DPC_WATCHDOG_VIOLATION[/COLOR]
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ffffae04023b5138.sys .
Google query: [COLOR=rgba(17, 17, 17, 1)]ffffae04023b5138.sys DPC_WATCHDOG_VIOLATION[/COLOR][/COLOR]
[COLOR=rgba(17, 17, 17, 1)][/COLOR]
[COLOR=rgba(17, 17, 17, 1)]On Fri 12/03/2021 12:31:29 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\031221-13359-01.dmp
This was probably caused by the following module: [COLOR=rgba(17, 17, 17, 1)]ntoskrnl.exe[/COLOR] (nt+0x3F5A80)
Bugcheck code: 0x133 (0x1, 0x1E00, 0xFFFFF8022C4FB320, 0x0)
Error: [COLOR=rgba(17, 17, 17, 1)]DPC_WATCHDOG_VIOLATION[/COLOR]
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: [COLOR=rgba(17, 17, 17, 1)]Microsoft® Windows® Operating System[/COLOR]
company: [COLOR=rgba(17, 17, 17, 1)]Microsoft Corporation[/COLOR]
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. [/COLOR]
[COLOR=rgba(17, 17, 17, 1)]I would appreciate any help to fix this issue.[/COLOR]
[COLOR=rgba(17, 17, 17, 1)]Thanks in advance.[/COLOR]
Continue reading...
For a few days I'm experiencing some crashes on my laptop. Windows freezes for a few minutes and restarts automatically (no bluescreen). I've checked the Event Viewer but nothing relevant was found.
The issue appears once a day: Crash + reboot and working fine again. Performance is not affected.
Drivers, Windows and BIOS are updated to the last version available.
I've also run WhoCrashed to analyze the .dmp files but I need help to find the root cause.
[COLOR=rgba(17, 17, 17, 1)]On Fri 05/03/2021 15:38:56 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: [COLOR=rgba(17, 17, 17, 1)]ffffae04023b5138.sys[/COLOR] (ffffae04023b5138)
Bugcheck code: 0x133 (0x1, 0x1E00, 0xFFFFF8026D771358, 0x0)
Error: [COLOR=rgba(17, 17, 17, 1)]DPC_WATCHDOG_VIOLATION[/COLOR]
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ffffae04023b5138.sys .
Google query: [COLOR=rgba(17, 17, 17, 1)]ffffae04023b5138.sys DPC_WATCHDOG_VIOLATION[/COLOR][/COLOR]
[COLOR=rgba(17, 17, 17, 1)][/COLOR]
[COLOR=rgba(17, 17, 17, 1)]On Fri 12/03/2021 12:31:29 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\031221-13359-01.dmp
This was probably caused by the following module: [COLOR=rgba(17, 17, 17, 1)]ntoskrnl.exe[/COLOR] (nt+0x3F5A80)
Bugcheck code: 0x133 (0x1, 0x1E00, 0xFFFFF8022C4FB320, 0x0)
Error: [COLOR=rgba(17, 17, 17, 1)]DPC_WATCHDOG_VIOLATION[/COLOR]
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: [COLOR=rgba(17, 17, 17, 1)]Microsoft® Windows® Operating System[/COLOR]
company: [COLOR=rgba(17, 17, 17, 1)]Microsoft Corporation[/COLOR]
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. [/COLOR]
[COLOR=rgba(17, 17, 17, 1)]I would appreciate any help to fix this issue.[/COLOR]
[COLOR=rgba(17, 17, 17, 1)]Thanks in advance.[/COLOR]
Continue reading...