R
RickSanchezC137
Guest
Hi,
I bought a new high-end gaming PC roughly eight months ago. Most games run amazing, but every now and then I'll run into a game that causes BSOD errors. For instance, when trying to run Monster Train, my computer will freeze/crash with a BSOD "Machine Check Exception" error message. Sometimes the crash happens a few minutes into gameplay, sometimes and hour - but no matter what, it will inevitably crash.
Below is what the Reliability Monitor Report of the machine recent crash shows.
Problem Event Name: BlueScreen
Code: 9c
Parameter 1: 0
Parameter 2: fffff80386484b30
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_18363
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 1033
When running WhoCrashed, the report is displayed as below:
On Mon 8/3/2020 7:28:56 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\080320-8218-01.dmp
This was probably caused by the following module: hal.dll (hal+0x49B91)
Bugcheck code: 0x9C (0x0, 0xFFFFF80386484B30, 0x0, 0x0)
Error: MACHINE_CHECK_EXCEPTION
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal machine check exception has occurred.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Continue reading...
I bought a new high-end gaming PC roughly eight months ago. Most games run amazing, but every now and then I'll run into a game that causes BSOD errors. For instance, when trying to run Monster Train, my computer will freeze/crash with a BSOD "Machine Check Exception" error message. Sometimes the crash happens a few minutes into gameplay, sometimes and hour - but no matter what, it will inevitably crash.
Below is what the Reliability Monitor Report of the machine recent crash shows.
Problem Event Name: BlueScreen
Code: 9c
Parameter 1: 0
Parameter 2: fffff80386484b30
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_18363
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 1033
When running WhoCrashed, the report is displayed as below:
On Mon 8/3/2020 7:28:56 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\080320-8218-01.dmp
This was probably caused by the following module: hal.dll (hal+0x49B91)
Bugcheck code: 0x9C (0x0, 0xFFFFF80386484B30, 0x0, 0x0)
Error: MACHINE_CHECK_EXCEPTION
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal machine check exception has occurred.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Continue reading...