BSOD while Gaming

  • Thread starter Thread starter theNashman
  • Start date Start date
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theNashman

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For two weeks now I've been having crashes on my laptop, usually these crashes result in a BSOD [CLOCK_WATCHDOG_TIMEOUT] error other times the laptop hangs and I'm forced to manually reboot. Surprisingly these BSODs only occur while playing War Thunder and no other application, or game.


My Specs:

  • Laptop: HP Envy x360 [HP Envy 15 121dx model]
  • CPU: Ryzen 5 2500u
  • GPU: Radeon Vega 8 Graphics
  • RAM: 2x4GB @1200MHz [supplied by Samsung]
  • Storage: 128GBSSD [Adata supplied] + 1TB HDD @5400RPM [Seagate supplied]


My Attempts
I've made several attempts to repair the BSODs without any success including:

  • Updating all drivers including AMD drivers
  • Upgrading Windows 10 to 1903 from 1803 and then updating all drivers again
  • Reinstalling drivers after clean driver wipe
  • Rolling back drivers a couple of versions
  • Reinstalling Warthunder
  • Running Warthunder in reduced graphics mode to reduce load
  • Running Warthunder in 32bit
  • Running Mem86 and Mem86+ intensive tests without any result

It should be noted that I'm not overclocking anything, not that I can anyway.

None of my attempts have yielded any progress, although on a probably unrelated note I have noticed improved performance on other games with new 1903 update. Still the crashes remain the same. If its worth noting the game only crashes when I join a battle and select a vehicle, that is effectively also the time when the game loads.


I've attached a link here to the Minidump and MSINFO32 files, hopefully someone can take a look at them and help me figure out what is going on. All help is appreciated, thank you.




Nash

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