[BSOD] Persistent across multiple Windows installation, tried almost every troubleshooting method, still can't figure out the issue

  • Thread starter Thread starter ShaunLee2
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ShaunLee2

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Hi everyone.

My name is Shaun and I have been tortured with no less than 50 BSODs since I first booted my PC on 19 December 2020. These BSODs occur in freshly installed Windows 10, and even during installation of Windows itself. Please help me figure out what the problem is.

Quick summary:

  • Multiple and persistent BSODs across multiple fresh Windows installation while the crashes do not occur in another OS (Manjaro tested).
  • BSODs do not occur while system is stressed (i.e. gaming).
  • BSODs occur when PC is idle, or doing minimal-effort tasks such as watching YouTube videos or Netflix.
  • BSODs also occur when reinstalling Windows on a clean NVMe SSD (i.e. SSD wiped clean with DISKPART clean command before installation).
  • BSODs do not occur in another operating system. I ran Manjaro (live version from USB) for 20 hours straight and encountered no crashes or any other issues.
  • GPU has been tested to be working in another PC for at least one week before installing into my PC.
  • All available Windows Update has been checked, downloaded and installed.
  • AMD chipset driver, NVIDIA GPU driver, Realtek Ethernet Controller driver and Realtek HD Audio Codec were manually downloaded and installed.
  • Motherboard has the latest BIOS (P1.80).

Specs:

System Builder

Chronology of events (DD/MM/YY):

  • 19/12/2020 - Completed the building process. Installed Windows. No BSODs during this installation.
  • 19/12 to 23/12 - BSODs occur about once per day while the PC is left idling overnight to download games.
  • 23/12 - Disabled all non-Microsoft drivers in MSConfig > Services, and disabled all Startup programs. BSODs continued to happen.
  • 24/12 - Ran memtest86 and chkdsk overnight. No errors found in both tests. Reports for these tests are attached.
  • 24/12 - Ran Manjaro (live version from a USB) for 20 hours straight, mostly streaming videos. No crashes encountered during this time.
  • 25/12 - Ran "sudo badblocks -nsv" and "sudo nvme device-self-test" in Manjaro to check SSD. No errors found in both tests.
  • 25/12 - Began reinstalling Windows. Downloaded Media Creation Tool ("MCT") direct from Microsoft website. Reformatted USB stick with ImageUSB. Installed MCT on the reformatted USB. Wiped NVMe SSD with DISKPART clean command before installing Windows. BSODs occurred at least once, sometimes twice, during reinstallation of Windows on a DISKPART-cleaned SSD. Tried installation with two different USB sticks, each time installed from MCT downloaded straight from Microsoft wesite. Total number of Windows reinstallation to date is around five. BSODs continue to happen on a fresh Windows installation before I even download or install anything, and also after I download and install drivers from my motherboard's website.
  • 26/12 - Installed Windows Insider Preview from the ISO downloaded from Microsoft website. I am currently on this Windows (Windows 10 Pro, 20H2, 19042.685, all Windows Update checked and installed). BSODs continue to happen.
  • 26/12 - Disconnected Corsair's Lighting Node Pro (RGB controller for case fans) from USB header on the NZXT Internal USB Hub. BSODs continue to happen.
  • 26/12 - Set PCIe to gen 3 in motherboard BIOS because my GPU is connected via a PCIe 3 riser cable. BSODs continue to happen.
  • 26/12 - Directly connected the GPU to the motherboard, and set PCIe back to "Auto" (default setting). BSODs continue to happen


How everything is connected in my computer:

  • CPU -- PSU to motherboard.
  • Motherboard -- PSU to Lian Li Strimer Plus cable to motherboard
  • GPU -- PSU to Lian Li Strimer Plus cable to GPU.
  • CPU cooler -- USB on AIO to NZXT Internal USB Hub (which is connected to one of the two internal USB headers on the motherboard). Receives SATA power from PSU.
  • Case fan RGB controller -- USB to NZXT Internal USB Hub. Receives SATA power from PSU.
  • NZXT Internal USB Hub -- Connected to one of the two internal USB headers on the motherboard. Carries USB information from AIO and case fan RGB controller. Receives molex power from PSU.
  • Case fan PWM controller -- Connected to motherboard.
  • Case LED strips -- Connected to motherboard internal USB header.


Attached reports: http://www.filedropper.com/microsoftcommunitydocuments

  1. FIVE(5) of the latest BSOD minidumps (all 5 occurring on 26/12/2020, between 5.01pm to 6.22pm Sydney AEDT).
  2. Complete Windows Event Viewer logs.
  3. sysinfo report
  4. memtest86 report
  5. Windows Memory Diagnostics Event Log
  6. diskchk report


Thank you in advance. I appreciate your time and help.

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