C
cactusonice7535
Guest
hi there,
i have been having an issue for some time where i will occasionally be blue screened while in chrome, most often while watching a video in full screen, but not always.
the error i am always given is the Machine Check exception, and when i look a the bluescreen view it tells me that the problematic exception is the hal.dll file if that makes any sense.
a friend of mine has tried everything either of us can think of to fix it with no success
my specs are
Motherboard: ASUS Prime Z390-A
CPU: Intel Core i5-9600k (not overclocked)
CPU Cooler: coolermaster hyper 212 evo rgb
RAM: Corsair Vengeance RGB DDR4 3000Mhz 2x8GB
GPU: MSI GeForce RTX 2070 Gaming Z 8GB
PSU: corsair cx650m
Storage: 1 samsung 860 evo 250GB SATA SSD,1 7200RPM 1TB western digital blue HDD.
and here are the mini dump files i have for the most recent string of crashes
bsod minidumps - Google Drive
i think the issue may be in some way related to either google chrome or my drivers or both
i have tried reinstalling the graphics drivers and chrome and neither has worked
the odd thing is that from all oof our test there does not seem to be an issue with any of the hardware, we have run stress tests on the prosessor and ram and both barely heat up
i am also normally able to play games for extended periods without noticing any problems, even more demanding things like rainbow six and PUBG dont cause bluescreens and perform fine, the problem seems to always occur with chrome open and often while watching videos
any helpp or advice is greatly appreciated
Continue reading...
i have been having an issue for some time where i will occasionally be blue screened while in chrome, most often while watching a video in full screen, but not always.
the error i am always given is the Machine Check exception, and when i look a the bluescreen view it tells me that the problematic exception is the hal.dll file if that makes any sense.
a friend of mine has tried everything either of us can think of to fix it with no success
my specs are
Motherboard: ASUS Prime Z390-A
CPU: Intel Core i5-9600k (not overclocked)
CPU Cooler: coolermaster hyper 212 evo rgb
RAM: Corsair Vengeance RGB DDR4 3000Mhz 2x8GB
GPU: MSI GeForce RTX 2070 Gaming Z 8GB
PSU: corsair cx650m
Storage: 1 samsung 860 evo 250GB SATA SSD,1 7200RPM 1TB western digital blue HDD.
and here are the mini dump files i have for the most recent string of crashes
bsod minidumps - Google Drive
i think the issue may be in some way related to either google chrome or my drivers or both
i have tried reinstalling the graphics drivers and chrome and neither has worked
the odd thing is that from all oof our test there does not seem to be an issue with any of the hardware, we have run stress tests on the prosessor and ram and both barely heat up
i am also normally able to play games for extended periods without noticing any problems, even more demanding things like rainbow six and PUBG dont cause bluescreens and perform fine, the problem seems to always occur with chrome open and often while watching videos
any helpp or advice is greatly appreciated
Continue reading...
