BSOD driver_power_state_failure

  • Thread starter Thread starter ShakeyRed
  • Start date Start date
S

ShakeyRed

Guest
Hi,

Since upgrading my pc, from a Ryzen 5 2400G and no dedicated gpu to Ryzen 7 3700X with Sapphire 5700XT Nitro gpu, I have had this error. When this error first happened I did a clean install of windows but this hasn't solved the issue.


This is the winbg report and I have also run verifier and have dmp files available.

Cheers

Dave


Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff804`69c00000 PsLoadedModuleList = 0xfffff804`6a82a2b0
Debug session time: Fri Jan 15 09:24:22.095 2021 (UTC + 0:00)
System Uptime: 0 days 19:25:37.725
Loading Kernel Symbols
...............................................................
................................................................
................................................................
..................
Loading User Symbols

Loading unloaded module list
..........................
For analysis of this file, run
!analyze -v
nt!KeBugCheckEx:
fffff804`69ff5780 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffbc81`15ac3850=000000000000009f
12: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: ffffc20e7ae15040, The thread currently holding on to the Pnp lock.
Arg4: ffffbc8115ac3880, nt!TRIAGE_9F_PNP on Win7 and higher

Debugging Details:
------------------

Implicit thread is now ffffc20e`7ae15040
Unable to load image \SystemRoot\System32\drivers\amd_xata.sys, Win32 error 0n2

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 1905

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-0KOVDDQ

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 5892

Key : Analysis.Memory.CommitPeak.Mb
Value: 82

Key : Analysis.System
Value: CreateObject

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE: 9f

BUGCHECK_P1: 4

BUGCHECK_P2: 12c

BUGCHECK_P3: ffffc20e7ae15040

BUGCHECK_P4: ffffbc8115ac3880

DRVPOWERSTATE_SUBCODE: 4

IMAGE_NAME: pci.sys

MODULE_NAME:
pci

FAULTING_MODULE: fffff8046b6e0000 pci

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (
!blackboxntfs)


BLACKBOXPNP: 1 (
!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME: System

STACK_TEXT:
ffffbc81`15ac3848 fffff804`6a1075e6 : 00000000`0000009f 00000000`00000004 00000000`0000012c ffffc20e`7ae15040 : nt!KeBugCheckEx
ffffbc81`15ac3850 fffff804`6a5ae8e6 : 00000000`00000000 00000000`00000004 00000000`0028b5a0 ffffbc81`15ac3b10 : nt!PnpBugcheckPowerTimeout+0x76
ffffbc81`15ac38b0 fffff804`69e44f12 : ffffbc81`165b6330 ffffa980`b1fac180 ffffa980`b1fac180 ffffc20e`00000002 : nt!PopBuildDeviceNotifyListWatchdog+0x16
ffffbc81`15ac38e0 fffff804`69e06eed : 00000000`00000000 00000000`00000000 00000000`00140001 00000000`0028b5a0 : nt!KiProcessExpiredTimerList+0x172
ffffbc81`15ac39d0 fffff804`69ff92ee : ffffffff`00000000 ffffa980`b1fac180 ffffa980`b1fb7440 ffffc20e`770825c0 : nt!KiRetireDpcList+0x5dd
ffffbc81`15ac3c60 00000000`00000000 : ffffbc81`15ac4000 ffffbc81`15abe000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e


IMAGE_VERSION: 10.0.19041.662

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: 0x9F_4_amd_sata_IMAGE_pci.sys

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {95c7d19c-c084-e356-ffb8-0e9c09668a9d}

Followup: MachineOwner
---------



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