R
Ralph1287
Guest
Hi,
i got the above mentioned problem. The BSOD usually only appears when i am in Mozilla Firefox/Google Chrome (maximum of like 5 tabs) or just on the desktop working with Office. So there is no real stress on the hardware.
It never happened while palying games or such.
I use "WhoCrashed" to analyze the dump files. With that i already made a couple clean reinstalls of the gpu- driver with "DDU- Display Driver Uninstaller" and manuallybut i had no improvement so far.
I already found a similar question in the forum but the anwere didnt help. i tried this but it didnt help:
Method 1: Re-register the DLL
Try re-registering the DLL file and see if that helps.
All i got was an error saying that the entry-log wasnt found.
Anyway, here is my Dumpfile analysis:
Windows version: Windows 10, 10.0, version 2004, build: 19041
Windows dir: C:\WINDOWS
Hardware: MS-7C02, Micro-Star International Co., Ltd, B450 TOMAHAWK MAX (MS-7C02)
CPU: AuthenticAMD AMD Ryzen 5 3600 6-Core Processor 8664, level: 23
12 logical processors, active mask: 4095
RAM: 34308292608 bytes (32,0GB)
Crash Dump Analysis
Crash dumps are enabled on your computer.
Crash dump directories:
C:\Windows
C:\Windows\Minidump
On Mon 14.12.2020 20:39:17 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\121420-10437-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5780)
Bugcheck code: 0x1A (0x61941, 0x7FFF7F6EC034, 0x1D, 0xFFFFF9832208BB00)
Error: MEMORY_MANAGEMENT
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 14.12.2020 20:39:17 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntdll.sys (0x00007FFF7F6EC034)
Bugcheck code: 0x1A (0x61941, 0x7FFF7F6EC034, 0x1D, 0xFFFFF9832208BB00)
Error: MEMORY_MANAGEMENT
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .
Google query: ntdll.sys MEMORY_MANAGEMENT
On Fri 11.12.2020 19:49:45 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\121120-10312-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5780)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8073A95A1D6, 0xFFFFF8073E081920, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 09.12.2020 13:56:53 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\120920-12656-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80513E1A876, 0xFFFFB401DE459920, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 02.12.2020 20:54:56 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\120220-10562-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x1 (0x7FFA691EBE24, 0x0, 0xFFFF, 0xFFFFDD0D7A7AAB80)
Error: APC_INDEX_MISMATCH
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 01.12.2020 16:19:20 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\120120-9953-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x1 (0x7FFEA560BE24, 0x0, 0xFFFF, 0xFFFFAC0250F87B80)
Error: APC_INDEX_MISMATCH
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Thanks for any help!
Continue reading...
i got the above mentioned problem. The BSOD usually only appears when i am in Mozilla Firefox/Google Chrome (maximum of like 5 tabs) or just on the desktop working with Office. So there is no real stress on the hardware.
It never happened while palying games or such.
I use "WhoCrashed" to analyze the dump files. With that i already made a couple clean reinstalls of the gpu- driver with "DDU- Display Driver Uninstaller" and manuallybut i had no improvement so far.
I already found a similar question in the forum but the anwere didnt help. i tried this but it didnt help:
Method 1: Re-register the DLL
Try re-registering the DLL file and see if that helps.
- Press Windows + S key together to open Search.
- Now type CMD and select Run as administrator.
- Accept the UAC prompts.
- Type in the following commands one by one and hit Enter:
regsvr32.exe /u ntdll.dll
regsvr32.exe ntdll.dll - Restart the PC
All i got was an error saying that the entry-log wasnt found.
Anyway, here is my Dumpfile analysis:
Windows version: Windows 10, 10.0, version 2004, build: 19041
Windows dir: C:\WINDOWS
Hardware: MS-7C02, Micro-Star International Co., Ltd, B450 TOMAHAWK MAX (MS-7C02)
CPU: AuthenticAMD AMD Ryzen 5 3600 6-Core Processor 8664, level: 23
12 logical processors, active mask: 4095
RAM: 34308292608 bytes (32,0GB)
Crash Dump Analysis
Crash dumps are enabled on your computer.
Crash dump directories:
C:\Windows
C:\Windows\Minidump
On Mon 14.12.2020 20:39:17 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\121420-10437-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5780)
Bugcheck code: 0x1A (0x61941, 0x7FFF7F6EC034, 0x1D, 0xFFFFF9832208BB00)
Error: MEMORY_MANAGEMENT
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 14.12.2020 20:39:17 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntdll.sys (0x00007FFF7F6EC034)
Bugcheck code: 0x1A (0x61941, 0x7FFF7F6EC034, 0x1D, 0xFFFFF9832208BB00)
Error: MEMORY_MANAGEMENT
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .
Google query: ntdll.sys MEMORY_MANAGEMENT
On Fri 11.12.2020 19:49:45 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\121120-10312-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5780)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8073A95A1D6, 0xFFFFF8073E081920, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 09.12.2020 13:56:53 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\120920-12656-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80513E1A876, 0xFFFFB401DE459920, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 02.12.2020 20:54:56 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\120220-10562-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x1 (0x7FFA691EBE24, 0x0, 0xFFFF, 0xFFFFDD0D7A7AAB80)
Error: APC_INDEX_MISMATCH
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 01.12.2020 16:19:20 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\120120-9953-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x1 (0x7FFEA560BE24, 0x0, 0xFFFF, 0xFFFFAC0250F87B80)
Error: APC_INDEX_MISMATCH
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Thanks for any help!
Continue reading...